What are the responsibilities and job description for the Pearle Vision - Optician position at EssilorLuxottica?
WHO WE ARE
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world
GENERAL FUNCTION
The Optician attracts and retains customers by delivering an exceptional customer experience, fostering customer retention, and promoting outstanding associate/doctor satisfaction.
MAJOR DUTIES & RESPONSIBILITIES
- Drives profitable store sales by fostering a retail selling culture by practicing NECE and using effective retail sales skills.
- Develops professional business relationships with other Associates and Doctors.
- Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, to include but not limited to the following:
- Utilizing optical prescription, evaluates prescription in conjunction with customer's visual requirements;
- Asking lifestyle questions to determine customer’s vision needs;
- Recommending specific lenses, lens coatings and frames to suit customer needs;
- Assisting customers in the selection of frames and coordination frames with optical measurements and prescription;
- Conducting measurements of bridge and eyesize, temple length, vertex distance, pupilary distance and optical centers using appropriate tools. (where authorized under state licensing requirements);
- Troubleshooting vision issues confidently and bringing to resolution for customer satisfaction
- Aiding in training of new associates to help them understand frame and lens selection.
- Assists with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards.
- Ensures high quality through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes.
- Maximizes Managed Vision Care relationships and sales opportunities.
- Assists with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives, and company standards for signage and promotions.
BASIC QUALIFICATIONS
- HS Diploma or equivalent
- ABO Certification
- Experience and results with a retail or customer service establishment
- Ability to sell through use of sales skills and accountability for sales results
- Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business
- Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships
- Success in store merchandising and attention to detail
- Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up
PREFERRED QUALIFICATIONS
- Bachelor degree or equivalent experience in retail operations
- 3 years of experience with a retail or customer service establishment
- Experience with personal computers
| * External Header | Required. WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry. With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry. With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world |
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