Sr. Clerk

Job Summary:
Under minimal supervision, performs clerical duties, which are well defined and of moderate scope and complexity. Duties may include such tasks as receiving and/or conveying information, preparation of summaries, sorting and matching documents, filing records, collecting, sorting and distributing mail, data entry, routine inventory and supply organization.

Essential Duties:
-Provide assistance to the Patient Account Representatives and Management to improve workflow and assist in reducing A/R days.
-Appropriately, timely and accurately documents the PFS financial computer systems while assisting with daily task/batch adjustments and insurance/patient refunds. Documents system based upon information provided by vendor.
-Meets productivity goals as set by Management.
-Recommends resourceful alternatives or original ideas/procedures for work improvement or problem-solving.
-Ensures daily tasks are kept current.
-Appropriately documents incomplete tasks to management on a daily basis.
-Accurately and timely compiles information to meet timelines for subpoenas.
-Documents subpoena log accurately and timely.
-Processes checks and forwards to Account Payable on a timely basis.
-Contacts appropriate departments to obtain necessary documents requested.
-Accurately researches returned mail and able to alert the necessary parties on level of importance.
-Uses external sources and updates the system appropriately.
-Meets daily work average of volume of returned mail per day.
-Ensures patient correspondence is scanned and indexed in a timely and accurate manner into the document imaging system.
-Responsible for quality and accuracy of stored documents and ensures that the paper documents are given to the appropriate department
-Other duties as assigned.

Required Skills & Experience:
-Skill in use of computers with MS Office experience.
-Excellent interpersonal skills.
-Written and verbal communication skills to meet productivity standards.
-Positive work ethic.
Preferred Skills & Experience:
-Bi-lingual (English/Spanish, or English/Vietnamese) preferred.

Required Education:
Preferred Education:
-High School diploma, or GED equivalent, preferred.
-Business-related courses, preferred.