What are the responsibilities and job description for the VSC Claims Adjuster position at Ethos Group Corporate?
Our company has humble beginnings – with a core group of people whose dedication and resilience still serves as an inspiration for our team today. These individuals remain a vital and active part of our company and eagerly share their passion with the next generation of leaders. Our team members are motivated to help the company grow, and willingly share their excitement and expertise, inspiring others to reach their full potential.
The strong relationships that our company has established with our clients are reinforced by the commitment we have to one another within the company. Our culture is founded on honor, integrity and initiative. Our corporate character is what motivates us to be the best in the world at what we do.
Opportunities
Explore our opportunities to see if you have what it takes to become part of the Ethos Group team.
Job Title:
VSC Claims Adjuster
Job Function:
Claims
City, State Location:
Irving, TX
The ASE CertifiedMechanical Claims Adjuster position requires using hands-on technical experience to assist customers over the phone in a professional manner. Technical knowledge of vehicles is used to process claim requests more effectively and efficiently.
This position appeals to experienced and well-spoken mechanics that wish to use their skills and interest in cars in a different way. The day-to-day work includes taking calls over the phone and working on the computer to enter claim information. The hours and compensation are more consistent than what is found in a retail store environment. We have a strong team that works together and provides training that is needed to get the job done.
Essential Duties:
Receive inbound calls from dealer clients, service advisors, repair facilities, and retail customers regarding filing vehicle service contract claims
Determine eligibility and coverage through interpretation of contracts and other documents
Verify pricing of parts and labor charges according to industry accepted pricing guides
Determine the necessity and appropriateness of the requested repair or benefit according to repair manuals and industry standards
Assign on site inspectors when warranted
Purchase replacement parts and arrange delivery when necessary
Document relevant information regarding claims in a custom computer system
Assist contract holders and repair facilities with document submission to facilitate prompt claims payment
Perform various other duties as needed in the department
Essential Job Requirements:
Hands on experience as an automotive technician in a retail dealership environment
Outstanding verbal and written communication skills
Ability to professionally communicate with customers over the phone
ASE Certification
Proficient with computers and Microsoft office
Self-motivated with a sense of urgency
Team player and outstanding work ethic
Typing (minimum 40WPM)
Offered:
Salary and benefits including medical, dental and 401K match
Comfortable and fun environment working alongside a dedicated team
Hours:
Fully remote work Monday-Friday (10-7 CST) and one rotating Saturday a month (8-2 CST)
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a VSC Claims Adjuster?
Sign up to receive alerts about other jobs on the VSC Claims Adjuster career path by checking the boxes next to the positions that interest you.
Sign up to receive alerts about other jobs with skills like those required for the VSC Claims Adjuster.
Click the checkbox next to the jobs that you are interested in.
