Patient Health Manager

Applications can only be accepted on ETSU eJobs website. To apply for this position, please continue onto this link:

• https://jobs.etsu.edu/postings/29454

Job Summary

Be a part of improving patients’ lives as a Patient Health Manager at Johnson City Family Medicine.

As the connecting thread between patients, providers, and community resources, you will ensure coordinated, quality care for patients with a variety of medical conditions. Facilitate smooth hospital discharges and continuity of care through detailed clinical assessments and communication.

Educate patients and caregivers to empower preventive health and disease self-management. Collaborate extensively with clinical teams, social services, and community partners to identify and access all needed support services for each individual.

Contribute your skills in areas like insurance coordination, database management, and clinical data analysis. Help plan and monitor the budget to ensure fiscal responsibility. Participate in quality improvement projects and research initiatives.

With your collaborative spirit and commitment to excellent patient-centered care, you can make a real difference in people’s lives. Join our mission of improving health in our community as a Patient Health Manager.
The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including:

• Paid time off & leave
• 17 paid holidays
• Educational Assistance
• Health and life insurance
• Retirement
• Access to University facilities and services and much more!

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Check out the ETSU Human Resources Benefits page for additional information at: https://www.etsu.edu/human-resources/benefits/.

ETSU is committed to ensuring that our students, faculty, and staff are valued and work in an environment of openness and acceptance. ETSU is an Equal Opportunity/Affirmative Action employer.

Disclaimer: The Job Summary is intended to describe the general nature and level of work being performed by individuals in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the essential functions of the position satisfactorily with or without reasonable accommodations.

Knowledge, Skills and Abilities

• Knowledge of the Patient-Centered Medical Home model/mission.
• Knowledge of insurance industry practices and requirements.
• Knowledge of area ancillary services and specialty services.
• Knowledge and understanding of chronic disease and preventative care measures and their impact on patient health and well-being.
• Ability to develop educational programming for patients and healthcare professionals.
• Ability to communicate effectively and adapt communication styles.
• Ability to use proper business/medical English.
• Ability to organize, compile, and abstract data.
• Ability to participate as a contributing member of a mission-driven interdisciplinary team.
• Ability to use computer programs, including databases, spreadsheets, word processing, calendars, etc.
• Ability to function effectively within the RN Scope of Practice and to maintain active TN licensure.
• Ability to utilize electronic health records and practice management systems for job duties.
• Ability to determine own priorities and to work with little supervision.
• Ability to remain in compliance with HIPAA guidelines.

Required Qualifications

• RN;
• Bachelor’s degree in nursing (a highly qualified Associate’s-prepared RN with at least 5 years of experience may be considered);
• Must have at least 3 years of current direct patient care experience;
• Active RN License (TN or Compact Agreement).

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person