What are the responsibilities and job description for the Inside Sales Representative position at EVANS FAMILY COMPANIES?
Job Details
Description
ABOUT US
TEC Equipment Rental provides light construction and agricultural equipment, maintenance, and service to contractors and homeowners. The company is locally owned and operated in South Carolina, with a staff that has over seventy years of experience in construction equipment rentals. We love what we do, and our customers receive personalized service from an equipment partner that can adapt to their needs quickly.
TEC Equipment Rental is an authorized dealer for many trusted equipment makes, such as Mahindra, Takeuchi, Husqvarna Power, JLG, STIHL, SCAG Power Equipment, Genie, Fecon, Spartan Mowers, and Skyjack, with a large selection of new and pre-owned inventory.
As a reflection of the TEC brand, our team is prepared to ensure the best experience for every customer. From assistance to ongoing maintenance and customization, our service proves we are the friendliest name in equipment rental.
Recognized as a Best Place to Work in South Carolina, we are committed to maintaining a culture of excellence for our team, our partners, and our customers.
Description of Position
The Inside Sales Representative will be responsible for delivering the highest level of customer service to clients and customers and establishing new accounts for TEC Equipment Company.
Organizational Relationships
The Inside Sales Representative will report to the General Manager. Normal inside contacts will include all employees of TEC front office, shop, and field, including sales support personnel. Outside contacts will include existing and prospective clients, customers, and other related industry contacts.
Job Duties and Responsibilities
- Establish new rental and sales accounts by serving walk-in and call-in customers, implement sales plans to grow business, maintain current customer base, and actively promote the TEC brand.
- Develop and maintain strong partnerships with customers and serve as a consultant at the branch, with responsibility for recommending solutions to customers; Engage in regular follow up conversations within a set cycle; Maintain existing accounts.
- Prepare sales plans, sales reports, and expense reports. Demonstrate an ability to communicate said plans and reports to the team and to leadership on a regular basis.
- Ensure and maintain positive and thorough communications with management, co-workers, and marketing regarding new equipment, equipment availability, and rental programs.
- Possess working knowledge of equipment capabilities and maintenance basics.
- Assist in collecting payments from customers and maintain accurate customer records.
- Work closely with outside sales reps and coordinate with them on quotes and sales to customers. Sell and quote products to customers in person, on the phone and via email; Work within computer system for order entry, quotes, and checking product availability/pricing.
Qualifications
Requirements of the Position
- Education and Certification – Associate's or bachelor’s degree in business administration or other related fields; Industrial, vocational, or mechanical training is a plus. OSHA-30 certification
- Recommended Work Experiences – A minimum of 2 years of previous sales management experience in equipment sales and rentals or other similar industry; Knowledge of various phases of construction, equipment applications, features, benefits, operations, and specification
- Physical Demands – Ability to bend, squat, crouch, reach, and lift 50 pounds or more; working inside/outside when required by the job; miscellaneous or similar duties may be required from day-to-day
- Working Conditions – Considerable local and non-local travel may be required; Work with a group and/or team; Frequent conflict situations may be present; Work after normal business hours; Potential hazardous work; Frequent exposure to extreme outside weather conditions and high levels of noise