HCV Manager

Starting Salary: $68,757- $85,947 annually, DOE, plus benefits

Open Until Filled with priority given to those applications received by 5:00 PM on Tuesday, September 24th 2024.

Our Agency

In 2021, EHA was admitted to the federal Moving to Work (MTW) demonstration for high-performing housing authorities. EHA’s local MTW program is called Making Things Work. As part of participation in the MTW program, EHA will be participating in a groundbreaking research study testing a tiered rent calculation. The HCV Manager being recruited for this position will play a key role in leading the operational work for this research study.

Those interested can expect:

• A competitive salary
• 22 days of paid vacation annually
• 13 days of sick leave each year
• 13 paid holidays each year
• A strong benefit package including robust health, dental, and life insurance as well as a pension plan (PERS).
• Long Term Disability Insurance
• Tuition reimbursement
• Employee Assistance Program
• Wellness Program
• Work that makes a difference!

We are seeking two HCV Managers.

HCV/Thrive Program Manager: The Thrive Manager will supervise and assign work for a team of THRIVE Program Specialists, who are each responsible for an assigned caseload of Housing Choice Voucher program participants that are part of the tiered rent study. The Thrive Program Manager will oversee the execution of Thrive . Each THRIVE Program Specialist is responsible for Housing Choice Voucher administration applying both the traditional and tiered rent calculation model, as well as administration of the innovative THRIVE self-sufficiency program, for their assigned caseload. All work is conducted with the overall goal of supporting families to increase economic opportunity and reduce intergenerational poverty.

HCV Manager: The HCV Manager will supervise and assign work for a team of Certification Specialists, who are each responsible for an assigned caseload of elderly and disabled and non-rent study Housing Choice Voucher program participants that are part of traditional rent calculation. The HCV Manager will be responsible for implementing triennial reviews for fixed income households. The HCV Manager will be responsible for monitoring and performing Reasonable Accommodation evaluations for the department.

The ideal candidates will be an advocate for racial equity and ending poverty who cares deeply about the needs of our participants, works effectively with individuals from diverse backgrounds and cultures, has strong supervisory, administrative, and quantitative skills, is innovative, and is goal oriented.

Required Education and Experience

Education: A bachelor's degree from an accredited college in Business, Community Development, Public Administration, Human Services, Social Sciences, or a related field. May substitute an additional four years of relevant work experience for the required degree.

Experience: Two (2) years of progressively responsible rental assistance or program management experience, including at least one (1) year in a supervisory or management capacity.

Required Knowledge, Skills, and Abilities

• Federal and local housing, community service and supportive service programs
• Principles and practices of supervision and training
• Interpersonal skills using tact, patience, and courtesy
• Verbal and written communication skills
• Development of policies and procedures; budgets; and data reports
• Best practices for superior customer service and quality assurance
• Reading, understanding, and applying Personnel Policies and union contracts
• Work independently in a non-structured setting with minimal supervision
• Manage time and tasks efficiently with limited supervision
• Train, supervise, and evaluate employees
• Prepare comprehensive reports
• Develop forms and maintain historical record of documents
• Audit work of others to ensure accuracy and completeness
• Work professionally with co-workers, clients, landlords, social service agencies, HUD employees and the public
• Speak and understand English and follow oral and written directions
• Develop and apply training modules
• Perform basic math skills including addition, subtraction, multiplication, division, fractions and percentages
• Proficiently use computer programs (Outlook, Word, Excel, and specialized software programs)
• Develop letters, memoranda, reports, leases and legal papers using grammatically correct English
• Focus on details
• Driving a vehicle

Licenses and Other Requirements

• Valid Washington State Driver's license or ability to obtain one within 60 days and good driving record;
• Nan McKay or equivalent Certification in Housing Choice Voucher Program Management required, or ability to obtain certification within 12 months.

The Everett Housing Authority is an Equal Opportunity Employer