What are the responsibilities and job description for the Night Shift Manager position at Everflow Supplies Inc?
Provide ongoing leadership to warehouse operations and employees to ensure employee safety, quality and delivery performance
Coordinate Shipping and Receiving schedules, unscheduled down times and efficient utilization of all team members
Improve operating efficiencies, problem resolution, proactivity by entire team
Achieve established customer order fill rates
Manage the Shipping team for the warehouse
Assure accurate on-time shipping and receiving of finished goods, work-in-process, raw materials and waste
Track, trace and expedite pick labels and orders to ensure on-time arrival to include the overall support of the warehouse flow of inbound and outbound shipments
Ensure timely actions on customer complaints and develop root cause analysis to resolve customer issues.
Follow-up with carriers to ensure orders are OTIF (On Time in Full)
Develop, maintain, and deliver team feedback constructively
Conduct performance evaluations to foster personal growth and enhance team capabilities
Enforce warehouse rules, monitor attendance and provide corrective action (discipline) as necessary
Review safety guidelines, workplace safety policies, DOT regulations and OSHA requirements with warehouse employees
Work with Management team to improve overall efficiencies, reduction in errors, skilled workforce
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