Landscape Crew Leader

Executive Lawn and Landscape is hiring a full time Landscape Crew Leader!

The Crew Leader position is a key role at Executive Lawn and Landscape. You are the "tip of the spear" when it comes to serving our customers. Your quality of service, friendly demeanor, attention to detail and professionalism go a long way in making Executive Lawn and Landscape a memorable company in the eyes of our clients.

The Crew Leader represents the future leadership of Executive Lawn and Landscape's Operations Department. Crew Leaders who show a willingness to learn new things and effectively put them into practice have an excellent opportunity to pursue a greater role with Executive Lawn and Landscape.

Job duties include lawn mowing, mulching, pruning, spring & fall cleanups, and any other grounds maintenance related items. Crew leader shall ensure safety, training, and mentoring of their team and provide performance feedback to the management team. Employee may be responsible for gathering materials, completing work orders, and keepings records for each project.

Responsibilities:

Customer Relations:

• Ensure that the customer is extremely pleased with the experience
• Initiate excellent communication with the customer before, during, and after the service appointment.
• Ensure that all crew members behave in a way that increases the customer's confidence and comfort level.
• The Crew Leader is responsible for ongoing field training of crew members under his/her care:
• Training in over-the-top customer service.
• Training in efficient field operations.
• Training in personal accountability and a team-first approach to everything we do.

Operations:

• Ensure that any lost or left-behind equipment is accounted for, reported to management, and retrieved in a timely manner where possible.
• Ensure that all Executive Lawn and Landscape standard operation procedures are followed.
• Work with the Operations Manager to complete the Vehicle Loadout Checklist and the Vehicle Appearance Checklist as scheduled.
• Communicate with the Office Manager regarding scheduling and job updates, customer communication, and any other relevant information.

Key Skills and Qualities: The crew leader must display a number of key skills and qualities to be effective. Most importantly, the Crew Leader must be able to care for our customers in an exceptional way at all times, regardless of circumstances. Balancing high production with excellent customer service is the ultimate goal of the Crew Leader.

Below are some key qualities that Executive Lawn and Landscape looks for in candidates.

• Ability to efficiently direct others on the team
• Efficient use of time and resources
• Positive, friendly demeanor, even when faced with negativity or hostility
• Confidence in personal ability
• Proactive decision making
• A collaborative mindset when it comes to working with the Executive Lawn and Landscape team
• A love for serving others

Qualifications:

• Valid Drivers License
• Experience driving truck and trailers
• 1 years of landscape experience and managing a team required
• Ability to perform labor intensive tasks outdoors
• Ability to lift 50 lbs

Benefits:

• Overtime
• 80 Hours PTO
• Annual Hourly Rate Increases

We provide REAL opportunity for growth, advancement, and treat our team like the valuable people they are.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• Paid time off
• Referral program

Schedule:

• 10 hour shift
• 8 hour shift

Application Question(s):

• Can you pass a background check?

Experience:

• Landscape: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $18 - $23