What are the responsibilities and job description for the BDC Agent position at Executive Volkswagen?
Executive Volkswagen
Business Development Coordinator
Industry-Leading Pay & Benefits
We are currently conducting interviews as we expand our world class team. If you are interested in taking your career to the next level, APPLY NOW TO RESERVE AN INTERVIEW SPOT!
Do you have Internet Sales experience and want to work for an industry leading Auto Group?
We are seeking self-motivated, results driven BDC Agents!!
What We Offer:
- 5 Day Work Week! By the way, we close at 6pm!
- Excellent compensation plans with bonuses/incentives
- Paid Time off/Vacation
- Medical, Dental & Vision Insurance
- 401k Program
- Paid Life Insurance
- Professional/Respectful Work Environment
- Advancement Opportunities
- Ongoing Training & Development
- Employee vehicle purchase plans
- Discounts on products and services
Typical Day in The Life:
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams, and dealership management
- Utilize CRM tracking system daily
Qualifications:
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.