Demo

GUEST ROOM ATTENDANT

Expotel Hospitality
Tuscaloosa, AL Full Time
POSTED ON 1/11/2025 CLOSED ON 1/30/2025

What are the responsibilities and job description for the GUEST ROOM ATTENDANT position at Expotel Hospitality?

About The Role

As a Guest Room Attendant at Tuscaloosa Hospitality LLC, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. You will be responsible for maintaining the cleanliness and organization of guest rooms, ensuring that all amenities are stocked and functional, and providing exceptional customer service to our guests. Your attention to detail and ability to work efficiently will be essential in ensuring that our guests have a positive experience during their stay.

Minimum Qualifications

  • High school diploma or equivalent
  • Previous experience in housekeeping or a related field
  • Ability to work independently and efficiently
  • Excellent attention to detail and organizational skills
  • Strong communication and customer service skills

Preferred Qualifications:

  • Experience working in a hotel or hospitality setting
  • Bilingual in English and Spanish
  • Familiarity with cleaning chemicals and proper handling procedures

Responsibilities:

  • Clean and maintain guest rooms to the highest standards of cleanliness and organization
  • Ensure that all amenities, such as towels, toiletries, and linens, are stocked and functional
  • Report any maintenance issues or damage to guest rooms to the appropriate personnel
  • Provide exceptional customer service to guests, responding promptly and courteously to any requests or concerns
  • Adhere to all safety and security protocols, including proper handling of guest belongings and use of cleaning chemicals

Skills:

As a Guest Room Attendant, you will use your attention to detail and organizational skills to ensure that guest rooms are clean and well-stocked. Your ability to work independently and efficiently will be essential in completing your daily tasks. Strong communication and customer service skills will enable you to provide exceptional service to our guests. Additionally, familiarity with cleaning chemicals and proper handling procedures will ensure that you can maintain a safe and healthy environment for our guests and staff.
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