What are the responsibilities and job description for the MEDICAL OFFICE FRONT DESK position at Express Employment?

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Located in Bend, OR, OR

Salary : DOE

POSITION REQUIREMENTS :

High school diploma or equivalent required.
Minimum 2 years of experience in medical billing, coding, or revenue cycle management, preferably in an OB-GYN or similar specialty.
Certification in medical billing / coding is preferred.
A degree in healthcare administration is preferred.
Proficiency in Epic and eCW or other EHR systems.
Knowledge of ICD-10, CPT, and HCPCS coding systems.
Strong analytical skills for identifying and resolving billing issues and claim errors.
Excellent communication skills to effectively support patients, staff, and providers with billing inquiries.
Customer service-oriented with a high level of accuracy in data entry and documentation.

JOB SUMMARY :

Experience in Epic billing systems and a strong understanding of healthcare claims, pending claim follow-up, and denial management processes. This role is critical in ensuring accurate and timely claims submission, efficient handling of payment discrepancies, and maximizing revenue cycle performance.

ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES :

Ensuring accurate insurance coverage, charge entry, and resolution of account issues before claim submission.

Address coding changes and account errors.

Address billing errors, corrected claims, and other discrepancies.

Support claim denials and no response claims.

Maintain compliance with all federal, state, and local regulations and pay guidelines.

Answered patient calls, and billing inquiries, and processed payments.

Collaborate with the team to develop resources and guidance for providers and staff.

Support retrieval of hospital documents through SCMC Epic notifications to support accurate patient records.

Verify benefits for patients post-delivery, calculating visit coverage for transfers of care and insurance splits.

Closeout OB episodes and manage billing for transfers of care and spontaneous abortions (SABs).

Process the SCMC Reconciliation report for hospital documentation and maintain other business office spreadsheets.

Support payment posting.

Support patient credits and refunds in Epic.

PHYSICAL DEMANDS :

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job description. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Requires full range of body motions, manual and finger dexterity, and eye-hand coordination. Requires corrected vision and hearing to normal range.

Please call to schedule an interview with Natasha TODAY!

3124OS

Express Office : Bend

296 Southwest Columbia Street

Suite B

Bend, OR 97702

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