Assistant Director of Human Resources

Description

Extell Hospitality Services

Extell Hospitality Services is a dynamic extension of Extell Development Company, blending expertise in asset management, hotel and food & beverage operations with fiscal precision and innovative marketing. Headquartered in New York City and Deer Valley, Utah, Extell Hospitality Services is committed to elevating the art of hospitality with strategic, results-driven excellence.

Location

Perfectly positioned at Rockefeller Center’s doorstep with a bird’s eye view of the bustling plaza below, the 33-story design-forward hotel, developed by Extell, offers expansive, coveted views of the city skyline. The third New York City addition to the Kimpton portfolio, the striking tower features 529 guest rooms and inspired social spaces, including two full-service restaurants, a lobby lounge and a rooftop bar. Additional amenities include a fitness center and two spaces to host unique meetings and social gatherings.

Overview

The Assistant Director of Human Resources will play a critical role in supporting the Area Director of Human Resources in overseeing all aspects of the hotel's H R function. This position is responsible for the day-to-day operations of the HR department, ensuring compliance with all relevant labor laws and company policies, fostering positive employee relations, and contributing to a culture of care and continuous improvement. The ideal candidate will be a proactive, solutions-oriented leader with a strong generalist HR background, ideally within the hospitality industry.

Key Responsibilities

• Employee Relations:
• Serve as a primary point of contact for employee inquiries, concerns, and grievances, ensuring timely and fair resolution.
• Provide guidance and support to managers and employees on HR policies, procedures, and best practices.
• Conduct thorough and impartial investigations into workplace issues, recommending appropriate actions.
• Promote a positive and inclusive work environment through effective communication and proactive engagement initiatives.
• Assist in managing and interpreting collective bargaining agreements, if applicable.
• Compensation and Benefits:
• Assist in the administration of compensation programs, including salary adjustments and performance-based incentives.
• Educate employees on benefits packages and assist with enrollment and claims.
• Manage Workers' Compensation claims, ensuring proper documentation and employee care.
• Ensure compliance with all hiring standards, laws, and regulations (e.g., EEO, Affirmative Action Plan).
• Conduct new employee orientation programs to welcome and integrate new hires.
• Manage Workers' Compensation claims, ensuring proper documentation and employee care.
• Training and Development:
• Support the development and delivery of training programs focused on enhancing employee skills, professional growth, and compliance.
• Coach managers on performance management, progressive discipline, and employee development.
• Identify opportunities for skill development and career advancement within the organization.
• HR Administration and Compliance:
• Maintain accurate and up-to-date personnel records, ensuring compliance with data privacy regulations.
• Administer and manage the Human Resources Information System (HRIS) and Applicant Tracking Systems (ATS).
• Ensure continuous legal compliance with federal, state, and local employment laws and regulations (e.g., FLSA, FMLA, ADA, OSHA).
• Prepare and analyze HR reports and metrics (e.g., turnover, absenteeism) to identify trends and inform decision-making.
• Assist in the annual HR compliance/standards self-audit.
• Leadership and Support:
• Manage and supervise the daily activities of the Human Resources department in the absence of the Director.
• Participate in and facilitate meetings, monitoring and developing team member performance.
• Support the hotel's strategic objectives and contribute to overall business success.
  

Qualifications

Minimum of 3-5 years of progressive experience in hotel Human Resources, with at least 2-3 years I Human Resources Human management in a hotel setting. Proven experience in a high-volume, fast-paced urban market, preferably New York City. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation.

Skills

• Strong generalist HR knowledge, including recruitment, employee relations, compensation, benefits, and training.
• Thorough understanding of federal, state, and local employment laws and regulations, particularly those applicable in New York City, including Safe Hotel Act.
• Excellent verbal and written communication skills, with the ability to communicate complex HR concepts to a diverse audience.
• Proven planning, organizational, and time management abilities, with a strong detail focus.
• Solutions-oriented leader with demonstrated coaching, conflict resolution, and problem-solving skills.
• Ability to handle confidential information with discretion and maintain a high level of integrity.
• Strong analytical skills and the ability to interpret HR data to drive business outcomes.
• Ability to work a flexible schedule, including nights, weekends, and holidays, as needed.
  
  

Why Join Extell Hospitality Services?

EHS is dedicated to delivering exceptional hospitality through operational excellence and innovative strategies. This role provides an opportunity to lead a high-profile property and contribute to the success of a flagship operation in one of the world’s most dynamic environments.

Typical Compensation Range

• Base Salary: $105 - $125K
  
  

Additional Considerations

Benefits: Comprehensive health, dental, vision, 401(k) matching, and other standard perks.