What are the responsibilities and job description for the General Manager position at Extended Stay Hotels?
Responsibilities:
- Oversee and manage all aspects of the hotel's operations
- Ensure high-quality service and customer satisfaction by maintaining high standards of cleanliness, efficiency, and professionalism.
- Develop and implement strategies to increase revenue and profitability.
- Monitor and analyze financial performance, including budgeting, forecasting, and cost control.
- Recruit, train, and supervise staff members to ensure they provide exceptional service to guests.
- Foster a positive work environment and promote teamwork among employees.
- Handle customer complaints and resolve issues in a timely and satisfactory manner.
- Stay updated on industry trends and best practices to continuously improve operations.
Qualifications:
- Previous experience in a management role within the hospitality industry, preferably in a hotel setting.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills to effectively interact with staff members, guests, and vendors.
- Proven track record of achieving financial targets and managing budgets.
- Knowledge of catering, coffee service, bartending, banquet operations, and food production.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficient in using computer systems for reservations, inventory management, and reporting.
We offer competitive compensation packages including benefits such as health insurance, retirement plans, paid time off, and opportunities for career advancement. If you are a highly motivated individual with a passion for the hospitality industry, we encourage you to apply for this exciting opportunity.
Please submit your resume detailing your relevant experience to be considered for this position.
Job Type: Full-time
Pay: $54,000.00 - $58,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Ability to Relocate:
- Urbandale, IA 50322: Relocate before starting work (Required)
Work Location: In person
Salary : $54,000 - $58,000