What are the responsibilities and job description for the Operations Specialist position at External Job Board?
Overview
CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 1,300 employees in 13 locations around the world.
CAMP’s relationships with business aircraft manufacturers, aircraft maintenance facilities, and parts suppliers place it in a unique position to understand how current offline information flows in the business aviation industry to introduce friction to the global market for business aviation parts and services. CAMP is building a digital business that will streamline the exchange of parts and services and create substantial value for both CAMP and the aviation industry at large.
CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take initiative, are given the opportunity and freedom to make things happen. CAMP is part of the Hearst Business Media portfolio.
Job Summary
We’re looking for a detail-oriented Operations Specialist to assist our Aviation Maintenance Analysts and provide support for our day-to-day operations. Reporting to the Operations Lead and working across Operations and Customer Service, you’ll be responsible for executing CAMP key processes end-to-end. This role is an excellent opportunity to jump start your career in aviation maintenance and customer service.
Responsibilities
- Supporting customer aircraft enrollment and onboarding process
- Keeping customer account and user information up to date to ensure access and permissions
- Modifying and adding maintenance requirements and task information to keep customer maintenance program up to date
- Verifying aircraft certification and in-service dates and other information to accurately enroll an aircraft on the CAMP system
- Assisting enrollments by updating and validating components, inspections, and customer information during the new delivery aircraft process
- Perform re-sale and new delivery aircraft audits to ensure data accuracy
- Perform other duties as assigned.
Requirements
- 1-2 years’ experience in a customer service, administration, or in an operations capacity within the aviation industry a major plus
- Natural problem solver
- Not afraid to ask questions and suggest process improvements
- Ability to manage end-to-end operational processes
- Rigorous attention to detail with a can-do attitude
- Exceptional analytical and numerical skills
- Proficient in Microsoft Office suite
- Eager to learn and grow with the business in a dynamic environment
- Ability to speak both Mandarin and Cantonese language a plus.
CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@campsystems.com.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status EOE.
