Software Quality Assurance Analyst

CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 1,300 employees in 13 locations around the world.

CAMP’s relationships with business aircraft manufacturers, aircraft maintenance facilities, and parts suppliers place it in a unique position to understand how current offline information flows in the business aviation industry to introduce friction to the global market for business aviation parts and services. CAMP is building a digital business that will streamline the exchange of parts and services and create substantial value for both CAMP and the aviation industry at large.

FlightBridge, a subsidiary of CAMP Systems International, is the only online booking and management platform for the private and business aviation industry, connecting aircraft operators, Fixed Base Operators (FBOs) and vendors. FlightBridge makes it easy to book and manage concierge services such as hotels, rental cars, commercial airline tickets, catering and more, and communicate with Fixed Base Operators (FBOs) and other stakeholders.

FlightBridge fosters an open, supportive, and collaborative work culture to empower every team member to share their ideas and see them to fruition. We appreciate that each new hire brings their unique experience, adding to our culture.

CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take initiative, are given the opportunity and freedom to make things happen. CAMP is part of the Hearst Business Media portfolio.

Job Summary

The Software Quality Assurance Analyst will be responsible for working with developers, subject matter experts, customer support representatives, account managers, and business application users to create comprehensive test plans and detailed test cases, including the use of manual and automated testing tools. The position will be responsible for ensuring all tests are executed and the results communicated back to Management as well as maintaining all documentation required for compliance and future study and analysis.

Responsibilities

• Effectively represent the customer beginning with requirements analysis through final deployment by applying deep domain and application knowledge.
• Utilize testing strategies based on experience and knowledge of user behavior and goals.
• Work across disciplines to analyze user stories and functional and non-functional design specifications to create manual and automated test cases.
• Analyze product changes and enhancements in order to identify quality risks, concerns, and gaps.
• Be a proactive participant in development team planning and implementation sessions as well as technical customer support discussions.
• Develop an effective, thorough and repeatable regression testing plan.
• Work within development and support ticketing systems to analyze defects and feature requests and to set testing priorities.
• Track defects, report status, escalate issues and work to resolve issues in timely fashion.
• Possess a strong desire to continually improve; in addition to delivering on testing responsibilities, proactively focus on defect prevention though improvement of team processes and techniques.
• Perform design, user interface, functionality, performance, database, and API testing ensuring superior quality and compliance to existing standards.
• Complete necessary tests according to the deployment cycle schedule in order to evaluate and certify release readiness.
• Maintain compliance in QA delivery, documentation, test case design & management as well as support deployments and troubleshooting.
• Author and maintain standard QA artifacts such as test plans, test cases, test variation matrices, and defects.
• Organize and maintain test suites ensuring they are reflective of current production behavior.

Requirements

Successful candidates must possess:

• BS / BA in Computer Science or Management Information Systems or in a relevant field of study
• 6-8 years of demonstrated experience testing complex web applications
• Solid understanding of quality assurance and software testing processes/methodologies
• Prior work experience with relational databases, and the ability to write mid-to-complex SQL queries
• Good understanding of scripting languages, like JavaScript, object-oriented programming concepts and web-based/cloud technologies
• Familiarity with automated test frameworks
• Experience working in an Agile team environment
• Experience with source code repositories like Git or SVN
• Thorough understanding of the software development life cycle
• Excellent organization and communication skills (both written and verbal)
• Ability to manage many different tasks and priorities simultaneously

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@campsystems.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status EOE