What are the responsibilities and job description for the Surgical Coordinator position at Eye Care Specialists?
Overview
At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development and a culture centered on our Shared Values—patients.
We at Vision Innovation Partners provide expert management and support to the leading providers of comprehensive eye care services in the Mid-Atlantic Region. The Company supports many of the leading clinical practitioners in the market by leveraging its experienced management team, scalable technology and systems, and well-developed back-office functions, including compliance, managed care contracting support, finance, medical records management, practice management, and marketing. Our priority is to enable providers to do what they do best: improve each patient’s life through supportive vision care. We provide services to 24 practices, ambulatory surgery Centers,56 locations, and 150 providers throughout Maryland, Washington D.C, Virginia, and Pennsylvania. For more information, please visit https://www.visioninnovation-partners.com/
Our company is looking for a Surgical Coordinator at our Eye Care Specialist located in Kingston, PA. The ideal candidate will have excellent people skills, be outgoing and friendly, organized and computer savvy. Attention to detail is critical. Experience preferred.
Responsibilities
- Must be patient service focused with the ability to deliver high patient satisfaction.
- Excellent communications skills required, ability to develop relationships with patients to provide a positive experience.
- Ability and confidence to present pricing and financing.
- Ophthalmic/optometric experience is preferred but not required.
- Proficient with standard office equipment and software (Word & Excel); multi-task comfortably; ability to work with a high degree of professionalism.
- Exemplary organizational skills: willingness to be cross-trained and fill in for other staff members.
Qualifications
- Liaison to patients; assist with completing paperwork; create, update, and maintain accurate patient files; update database systems, schedule and confirm appointments as necessary.
- Assist patients regarding surgery dates, book patients for consultations and surgery, and discuss pre- and post-op instructions with patients.
- Discuss surgical costs with patients, based on their benefits, and answer questions about payment and financing.
- Handle timely follow-up with prospective, current, and past patients.
- Prepare patient charts for surgery and provide caring help to patients before, during, and after surgery.
- Collect surgery payments; process financing through financial software programs; maintain monthly and yearly financial reports.
- Ensure all patients have a positive experience in the office or on the phone at all times.
Benefits and Perks:
- Competitive compensation package
- Excellent comprehensive benefits
- 401(K)
- Significant eye care discounts
- Continuing education allowances
- Career growth and development
- PTO and holidays off
This is an amazing opportunity to join a growing company and be part of a team that values patient care and teamwork. Our expanding network of practices and providers offers endless career growth and development opportunities!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
