What are the responsibilities and job description for the Medical Front Office Receptionist position at Eye Physicians of Southwest VA?
Eye Physicians of Southwest Virginia, a multi-office ophthalmic and optometric practice located in Southwest Virginia, currently has a position opening in our Abingdon, VA office for a front office receptionist. The candidate must be detail oriented, self-motivated, caring, organized and hard working, with excellent interpersonal and computer skills. Must have knowledge and/or experience with:
Qualifications:
- Excellent phone skills.
- Minimum of a High School diploma or equivalent.
- Experience in a medical office.
- Experience in an ophthalmic and optometric practice is highly preferred.
RESPONSIBILITIES:
1. Data Entry and Chart Administration
- Schedules, reschedules, and cancels appointments as necessary.
- Files reports and charts.
- Insurance Processing: recording primary and secondary, special requirements, filing claims, etc.
- Electronic Medical Records and scheduling systems.
- Word processing, dictation, document scanning.
- Diagnosis codes and CPT codes.
2. Telephone and Greeting
- Handling patient requests and questions, both on the phone and in person.
- Answers telephone calls promptly.
- Addresses the caller’s concern.
- Directs all calls to appropriate personnel.
- Identifies emergency calls and schedules appropriately.
- Updates patient recalls as necessary.
- Performs all front desk duties daily.
3. Consistent Patient Follow-Up
- Keeps an active cancellation list and uses it as necessary.
- Confirms all appointments.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $14