What are the responsibilities and job description for the Front Desk Associate position at Eyesight Associates?
About Us:
Pecora Ophthalmology is a patient-centered medical practice committed to delivering excellent care in a professional and efficient environment. We are looking for a dependable, organized, and computer-proficient Medical Assistant to join our front office team.
Job Summary:
This role requires excellent multitasking skills, strong computer proficiency, and the ability to manage multiple responsibilities in a fast-paced medical office setting.
Key Responsibilities:
- Greet and check-in patients in a courteous, professional manner
- Verify insurance eligibility and benefits prior to patient appointments
- Answer and manage multiple phone lines efficiently
- Schedule, confirm, and reschedule patient appointments
- Collect patient payments and accurately post to patient accounts
- Scan, upload, and correctly file medical records into the electronic system
- Post medical prescriptions into the system for doctor review and signature
- Request prior authorizations for specific appointments, procedures, and medications
- Resolve patient inquiries and issues using sound problem-solving skills
- Maintain patient confidentiality and comply with HIPAA regulations
- Collaborate with clinical and administrative staff for efficient office operations
Qualifications:
- Prior medical office or front desk experience required
- Must be computer proficient — if you are not, please do not apply
- Experience verifying insurance eligibility (commercial, Medicare, Medicaid, etc.)
- Ability to multitask, prioritize, and stay organized in a busy environment
- Strong verbal communication and customer service skills
- Experience with prescription posting and prior authorization processes is a plus.
Job Types: Full-time, Part-time
Pay: $16.10 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
Work Location: In person
Salary : $16