What are the responsibilities and job description for the Shipping Representative position at Fabuwood Cabinetry Corp?
Responsibilities
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Skills
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
Benefits:
- Weekly pay
- Company Matching 401 (K) program
- Dental Insurance
- Vision Insurance
- Health Insurance
- Paid Time Off
- Paid Holiday
Fabuwood Description
Fabuwood is the leading kitchen cabinet manufacturer in the United States. We believe that your kitchen cabinets should help develop a sanctuary that offers a perfect balance of functionality and ambiance. With a range of styles, materials and finishes available, Fabuwood Corp. offers a multitude of options catering to your specific taste and needs. We make building a luxury kitchen affordable, without compromising on comfort, quality and efficiency.
Benefits:
- Weekly pay
- Company Matching 401 (K) program
- Dental Insurance
- Vision Insurance
- Life Insurance
- Health Insurance
- Paid Time Off
- Paid Holiday
Fabuwood Description
Fabuwood is the leading kitchen cabinet manufacturer in the United States. We believe that your kitchen cabinets should help develop a sanctuary that offers a perfect balance of functionality and ambiance. With a range of styles, materials and finishes available, Fabuwood Corp. offers a multitude of options catering to your specific taste and needs. We make building a luxury kitchen affordable, without compromising on comfort, quality and efficiency.
Salary : $30,800 - $39,000