Case Manager

Job Title: Case Manager

Reports to: Program Manager

Supervises: No Supervisory Responsibilities

FULL JOB DESCRIPTION AT https://www.ffchicago.org/careers/

OUR ORGANIZATION

Facing Forward to End Homelessness (Facing Forward) ends the cycle of homelessness for families and individuals by offering hope, help, and housing. We first ensure that our clients have a safe, stable home, and then we empower them as they lead a forward-facing life. We also offer case management, healthcare, referrals for substance abuse treatment and mental health issues, education, and job training. Facing Forward gives the tools our clients need to reclaim their lives.

WHERE YOU WORK MATTERS

You are looking for a diverse, equitable, and inclusive environment where staff are encouraged to be their true selves, share ideas, and contribute to the mission of Facing Forward. You care about preventing and ending homelessness and understand the important role finance and administrative staff play to support this type of work. You believe as we do that diverse skills and perspectives create the best results and that we are stronger together. You’re fulfilled in a job that is mission based If this resonates with you, come join our team!

COMPENSATION AND HOW TO APPLY

• Salary range is $45,856 - $50,951 depending in experience and skills.
• Benefits include medical, dental, vision, life, and long-term disability insurance. Employer-matched retirement plan and generous paid time off

SCHEDULE

• This position is a hybrid position, alternating remote work, field work, and office days. Free street parking.
• 9 am-5 pm, Monday-Friday, evening and weekend work as needed.

SUMMARY OF RESPONSIBILITIES

The Case Manager is responsible for

• Provides comprehensive home-based case management services to all residents and their families to support stabilization in permanent housing, maintenance or increase of income, and increase in skills and resources.
• Complete intake, assessments, service plans, annual progress assessment, benefits assessment
• Provide life skills instruction in formal and informal settings, including, but not limited to financial literacy, tenant education, parenting education, and health/wellness education, and other skill development as needed.
• Collaboratively develops and updates individual service plans with clients, provides encouragement, education, and advocacy toward clients’ individual goals.
• Documents all client contacts and all services provided in progress notes.
• Maintains updated paper files in neat and legible condition.
• Completes all required paperwork in an accurate and timely manner, including but not limited to assessments, service plans, proof of income, releases of information, documentation of referrals, and updated proof of income and benefits for all household members.
• Completes timely and accurate data entry into HMIS and any additional database as needed according to Facing Forward Data Entry Policy.

We welcome your application if you…

• You want to work with an organization that is making a difference in your community.
• You are passionate about serving Chicago’s underhoused individuals and families.
• You have strong personal and professional boundaries.
• You are well organized and detail oriented.
• You are empathetic to client needs while offering real solutions and resources.
• You get stuff done.

Our Diversity and Equal Opportunity Core Value

We are committed to building a diverse and inclusive organization and we are most interested in finding the best candidate for the job even if not every qualification applies.

We are committed to equal employment opportunity for all qualified applicants and employees.

Physical Requirements

Sitting for extended periods is required. Intermittent physical activity, including standing, walking, and bending. Normal manual dexterity and hand-eye coordination corrected hearing and vision to normal range; verbal communication is required. Reasonable accommodations will enable qualified individuals with disabilities to perform the position’s essential functions.