What are the responsibilities and job description for the Sales Coordinator position at Fairfield Inn & Suites Baraboo?
The Fairfield Inn & Suites, located in Baraboo, Wisconsin, is a newly constructed property that first opened its doors in August of 2023. We are currently seeking a part-time Sales Coordinator to join our team, with a primary focus on corporate group sales. This is an excellent opportunity for a motivated individual who is passionate about sales and customer service and has the ability to work between the hours of 8am and 5pm, with potential scheduling needed in the evenings or weekends depending on group blocks or networking events.
JOB SUMMARY: The Sales Coordinator serves works with the front desk to provide guests with an unforgettable experience at the property in addition to attracting new guests and clients to increase overall revenue.
DUTIES AND RESPONSIBILITIES
- Prospect a list of company and referral leads generated through research, networking, social media, special events
- Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests in a prompt, courteous, and pleasant manner
- Generate sales presentations and a variety of additional materials for prospective customers highlighting event space, dining and catering services, and facility amenities
- Identify opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding guest satisfaction
- Prepare proposals, contract bookings and assist the GM in the execution of sales process
- Assist in providing personalized “on the floor” attention to in-house groups
- Coordinate marketing materials such as social media pages and e-mail blasts, respond to guests through various customer service outlets including comment cards and social media
- Assist other departments as required and additional duties as assigned
QUALIFICATIONS
- High School Diploma or equivalent; bachelor’s degree in business management or related field preferred
- Must be at least 18 years of age or older
- Experience in sales role with progressive responsibilities; preferably in hospitality
- Demonstrated track record of excellent sales production
- Ability to effectively negotiate, and network
- Demonstrated professional demeanor with exemplary verbal communication skills
- Ability to prioritize tasks and successfully manage multi-tasking situations
- Ability to work effectively in a team environment
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- Proficient in MS Office suite
Why S&L Hospitality?
S&L Hospitality is always seeking hardworking and energetic individuals to fill a variety of positions at our properties. Our mission is to provide comfortable, clean, safe and memorable guest experiences while involving the owners and investors in the product and process that makes hospitality a rewarding, profitable and quality partnership.
It is a core value of ours to become involved with the local communities where we do business. We also pride ourselves on the extremely low employee turnover throughout our company.
Benefits such as:
For all team members:
- Eligibility to enroll in the 401(k) after 6 months of service.
- 100% match at 3% contributions, 50% up to 5%.
- Paid Time Off – Sick & Vacation
- Holiday Pay
- Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Currently have properties in Wisconsin, South Dakota, North Dakota and Iowa.
- Travel discounts available through Choice Brand Hotels, Hilton, IHG and Marriott as well as at our independent properties.
For regular full time team members/leadership team:
- We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.
*Must be able to successfully pass a background check as it relates to the job responsibilities for this position.