What are the responsibilities and job description for the Sales Coordinator position at Fairfield Inn & Suites Lancaster East at the...?
Join Our Team
The Fairfield Inn & Suites Lancaster East at the Outlets is looking for a driven, detail-oriented, and people-focused Sales Coordinator to join our team. This is an exciting opportunity for someone passionate about hospitality, relationship-building, and driving revenue for the hotel.
You’ll report directly to the General Manager and Regional Director of Sales and play a vital role in helping us grow and maintain our group and corporate business.
What You’ll Receive:
- Competitive hourly pay: $18–$22/hour, based on experience
- Paid Time Off
- Paid holidays (if worked)
- Hotel discounts at Marriott and affiliated brands worldwide
- Flexible scheduling and supportive leadership
- Career growth opportunities
Key Responsibilities:
Sales & Group Coordination
- Identify, pursue, and secure new group blocks across various market segments
- Execute all aspects of group sales: contracts, rooming lists, internal coordination, and client communication
- Maintain strong relationships with existing and prospective clients
- Submit loyalty points, resolve service concerns, and deliver exceptional group experiences
- Maintain accurate records in all sales systems
Team & Operations Support
- Attend weekly revenue strategy calls to stay aligned with hotel goals
- Collaborate with the revenue and operations team to maximize occupancy and guest satisfaction
- Be physically present for group arrivals and departures, serving as the on-site point of contact
- Support front desk shifts during slower seasons or peak weekends, as needed
- Work weekends and flexible hours, especially during high-demand group dates
What We’re Looking For:
- Previous experience in hospitality or hotel sales strongly preferred
- Excellent communication and interpersonal skills
- Highly organized with strong attention to detail and follow-through
- Proficient in Microsoft Office (Word, Excel, Outlook); knowledge of hotel PMS or CRM systems is a plus
- Energetic, team-oriented, and flexible with scheduling
Dress Code:
- Sales Days: Professional, business casual attire
- Event/On-Floor Days: Branded hotel uniform for visibility and professionalism
Apply Today!
If you're excited to build relationships, drive group sales, and be part of a collaborative and supportive hotel team, we’d love to hear from you. Apply now with your resume and take the next step in your hospitality career!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Monday to Friday
- Morning shift
- Weekends as needed
Ability to Commute:
- Lancaster, PA 17602 (Required)
Ability to Relocate:
- Lancaster, PA 17602: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22