What are the responsibilities and job description for the Host/Hostess (Breakfast Attendant) position at Fairfield Inn & Suites?
Omega Hotel Group - JOB DESCRIPTION
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***FULL AVAILABILITY IS REQUIRED!***
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JOB TITLE: Host/Hostess
REPORTS TO: General Manager DEPARTMENT: Restaurant
LOCATION: Fairfield Inn & Suites FLSA STATUS: Non-Exempt
SUMMARY: Coordinates the serving of breakfast by performing the following duties.
ESSENTIAL FUNCTIONS:
· Sets up breakfast at scheduled time
· Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards
· Maintains cleanliness of breakfast area and kitchen during and after breakfast hours
· Greets guests and accommodates special requests as needed
· Ensures countertops and machines are clean and tidy at all times
· Inventory breakfast items regularly; orders or purchases items as necessary and provides all receipts to General Manager
· Assists in maintaining cleanliness of public areas
· All other duties as assigned
COMPETENCY:
To perform the job successfully, an individual should demonstrate the following competencies:
· Problem Solving - Identifies and resolves problems in a timely manner;
· Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance;
· Team Work - Contributes to building a positive team spirit.
· Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
· Organizational Support - Follows policies and procedures including but not limited to, dress code policies
· Adaptability - Able to deal with frequent change, delays, or unexpected events.
· Attendance/Punctuality - Is consistently at work and on time.
· Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan.
· Initiative - Asks for and offers help when needed.
· Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.
· Professionalism - Treats others with respect and consideration regardless of their status or position.
· Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
· Quantity - Meets productivity standards; Completes work in timely manner.
· Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE:
Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
LANGUAGE ABILITY:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
REASONING ABILITY:
Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
JOB TITLE: Host/Hostess Page 2
COMPUTER SKILLS:
No Computer skills needed.
CERTIFICATES AND LICENSES:
No certifications needed
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts; fumes or airborne particles and toxic or caustic chemicals. The employee is occasionally exposed to wet or humid conditions (non-weather) and risk of electrical shock.
The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk; climb or balance; stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and taste or smell.
The employee must regularly lift and /or move up to 10 pounds.
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Weekend availability
- Weekends only
Experience:
- Food Service Hosts: 1 year (Preferred)
Work Location: One location
Salary : $12 - $14