What are the responsibilities and job description for the Admission Financial Representative - Shifts every weekend position at Fairview Health Services?
M Health Fairview Health Services has an immediate opening for an Admission Financial Representative at the Chisago Clinic located in Chsago, MN. Join M Health FV, the largest healthcare system in the state! The M Health FV Chisago Lakes Clinic is a growing and collaborative clinic. This is as 0.58 FTE (46 hours per two week pay period), benefits-eligible, SEIU Local 113 union position.
M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO! For details, please visit our benefits page by clicking here!
We believe the schedule for this position will be:
- Week 1: Wednesday in Hugo, Friday in Chisago, Saturday 9-1 North Branch Urgent Care
- Week 2: Monday in Chisago, Friday in Chisago, Saaturday 9-1 North Branch Urgent Care
Responsibilities Job Description
The Admission Financial Representative is responsible for completing the financial clearance process within patient access which includes scheduling and registration activities. Individuals in this role are expected to demonstrate behaviors that create a welcoming environment and deliver an exceptional experience to patients, families and other customers. The Admission Financial Representative (AFR) must be able to articulate information in a manner that ensures patients, guarantors and family members have clear expectations and understand their financial responsibilities. The job expectations for the AFR role includes, but is not limited to the following:
- Provide scheduling and registration support for patients.
- Deliver an exceptional customer service experience to patients, families and other customers through consistently demonstrating Fairview behaviors.
- Manage daily worklists and resolve assigned tasks in a timely and efficient manner.
- Adhere to all compliance and regulatory requirements.
- Consistently demonstrate the Fairview Commitments related to Respect to People and Continuous Improvement.
Qualifications
Required Qualifications
- 1 years of customer service experience.
- 1 years of applicable computer knowledge and skills.
Preferred Qualifications
- High School Diploma, GED, or Post-Secondary Education
- Previous experience in a clinical setting with registration experience
Other Skills We Desire:
Knowledge of third party payers, billing procedures and insurance.
Ability to work independently and exercise independent judgment.
Excellent customer service, public relations and communication skills
Ability to prioritize and work with a fluctuation in workload while working independently
Ability to adapt to change and engage in ongoing process improvement
Flexibility to work at other sites is encouraged
EEO Statement
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Benefit Overview
Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/benefits/lakesseiu
Compensation Disclaimer
The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract.
