Patient Care Supervisor - Emergency Department

M Health Fairview St. John's Hospital, located in Maplewood MN, is looking for a dedicated Patient Care Supervisor to help lead our Emergency Department! Are you ready to make a difference in people's lives?  

The Emergency Department Patient Care Supervisor, in conjuction with the ED nurse manager, will help lead the M Health Fairview St. Jonh's ED team. The PCS is responsible for assisting the Manager/Director with department operations.  This includes supervision of personnel and projects as delegated, including but not limited to human resources management, nursing practice, quality and safety, regulatory compliance, finance and other operational accountabilities.

This unit has a total of 37 beds that sees abdominal pains, falls, strokes, chest pain, headaches etc within Pediatric through geriatric patients.  This is the only ER in Minnesota that has a results pending room for patients nearing the end of their treatment so that they can wait for discharge paperwork, which opens our active treatment rooms sooner.  

This is a 0.8FTE position (64) hours per two weeks, day/evening shifts, with full benefits. We offer a generous benefits package including medical, dental, paid time off, retirement options, tuition reimbursement, student loan repayment program, and more. Check out more of our benefits information here: www.fairview.org/noncontract

The PCS:

• Partners with Manager/Director to supervise/lead day-to-day or shift-to-shift operations to ensure support of the mission, vision, values and goals of the organization. 
• Assists Manager/Director to plan, lead, coordinate and evaluate patient care activities including staffing, resource management, quality and safety, regulatory compliance, and financial management.   
• Prioritizes assignments to assure timely, productive, and efficient use of resources. 
• Assists NM to lead equipment inventory and supply management within operational budget. 
• Collaborates with Nursing, Provider leadership and other partners to implement and evaluate standards of practice. 
• Collects and analyzes quality data and applies process improvement methodology to insure deliver of safe and quality patient care. 
• Assists with department change and acts a change agent in of system change, procedure change and process changes. 
• Demonstrates skills/abilities in provision of patient care 
• Ensures unit protocols, benchmarks, and hospital procedures are initiated appropriately.  

The PCS also:

 Assists the Manager/Director to develop, implement, supervise and evaluate the quality improvement initiatives. Assists with human resources management to achieve quality service and positive employee relations.  Ensures compliance with organizational policies and procedures.  Advocates for patient, family and staff needs.   Drives improvement activities that promote patient centered care and positive customer experience.    Assists Manager/Director to ensure staff compliance in areas of job requirements, education and clinical competency. Promotes a culture of high employee engagement, professional development, nursing education and research. 

Required

Education

· Bachelor’s degree in Nursing. If Master’s degree is in nursing or healthcare, Bachelor’s degree in other area of study will be accepted.

Experience

· Two years nursing experience, at least one of which in a formal or informal (charge, lead, preceptor) leadership role. Knowledge of patient population served in area of responsibility.

License/Certification/Registration

· Licensed Registered Nurse. Ability to obtain Minnesota nursing license at time of hire.

· BLS certification

Preferred

Education

· Master’s degree in nursing, health care administration, business administration or related field.

Experience

License/Certification/Registration

· ANCC or AONL Certification