Pharmacy Coordinator - Community

This position works directly with pharmacy patients, medical and nursing staff to manage complex medication needs.  This includes customer service, preparing, labeling and delivering medication and supplies and ensuring claims are submitted correctly and paid by third party payers. Build and maintain professional relationships with providers, patients, families, insurers, other units and staff to maximize service delivery.  Develop, implement, and maintain processes to ensure the pharmacy site is efficient and effective.  Provide administrative support, work with units to achieve overall goals, coordinate workflow, maintain records, ensure compliance with state and federal regulations, and anticipate business needs to assist in the growth and success of the business. 

• Partner with care providers and pharmacists to ensure that patient receives the needed medication accurately, safely, in accordance with all legal requirements and policies and in a professional and timely manner.   

• Assist in resolving any billing issues, obtaining prior authorization for medications as needed, verifying eligibility and escalating as appropriate. 

• Under the direction of the pharmacist, utilize the appropriate computer system and protocols, prepare drug therapy and/or dispense medication in an accurate and timely manner in accordance with all legal, regulatory agency and Fairview requirements. 

• Sterile compounding of specialty medications for a variety of disease states including cancer treatment. Compounding includes hazardous medications. 

• Coordinate ordering, delivery of medications, supplies and equipment to patients, cancer clinic, and/or infusion center if applicable. May include other clinical areas as requested (ex: Fairview Home Infusion). 

• Data collection, reporting, process improvement and maintenance of patient education materials. 

• Maintain the IV hoods or isolators, segregated compounding area, clean room, ante room according to manufacturer’s specifications and regulatory requirements.  

• If applicable, utilize Epic functionality of compounding/repackaging for anticipatory compounds. 

• Maintaining inventory and records for free drug program inventory. 

• Maintaining inventory and records for treatments/supply obtained through our retail sites, when required by payer.  

• Maintain REMS (Risk Evaluation and Mitigation Strategies) trainings and certifications specific to the site: Tysabri, Lemtrada, etc. 

Organization Expectations, as applicable:  

• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.  

• Partners with patient care giver in care/decision making. 

• Communicates in a respective manner. 

• Ensures a safe, secure environment. 

• Individualizes plan of care to meet patient needs. 

• Modifies clinical interventions based on population served. 

• Provides patient education based on as assessment of learning needs of patient/care giver. 

• Fulfills all organizational requirements. 

• Completes all required learning relevant to the role. 

• Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards. 

• Fosters a culture of improvement, efficiency and innovative thinking. 

• Performs other duties as assigned. 

Required 

Education 

• 6 month of Pharmacy Technician experience in a pharmacy setting. 

License/Certification/Registration 

• Registered Technician with Minnesota Board of Pharmacy 
• Pharmacy certification with the Pharmacy Technician Certification Board within 12 months of hire.  If hired prior to 1/1/2018, National Healthcare Certification will be accepted. 

Preferred 

Education 

• Bachelor’s degree in business or healthcare.

Experience 

• One year of pharmacy technician experience working in a Specialty or Hospital environment 

• Billing experience, understanding of the healthcare pharmacy system.

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more!

Please follow this link for additional information: https://www.fairview.org/benefits/noncontract

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.