VP IT - Fairview Pharmacy Solutions

This leader will oversee the information technology needs and systems for Fairview Pharmacy Solutions and its clients.  This leader is responsible for the overall strategy and planning for national pharmacy, along with the ongoing management, integration, design, implementation, maintenance, and support of various information systems.   Evaluation and identification of the optimal architecture for data warehouse capabilities and platform solutions for Fairview and the platform’s national clients are key deliverables.

Responsibilities include but are not limited to creating business value through technology, continuing to expand data management and data warehousing capabilities, and approving vendor negotiations and IT architecture to support strategic growth and or development of new services.  Additional focus areas include implementing database and network designs and ensuring systems security.

This role reports to president of Fairview Pharmacy Solutions.  Additionally, this position will partner directly with the Fairview Health Services executive responsible for application delivery and digital technologies.

Oversees the use, monitoring, maintenance, development, upgrade, and support of Fairview Pharmacy Solutions and Fairview Pharmacy Services IT systems, including servers and software applications.

• Responsible for computer related activities including analysis, installation, implementation and maintenance of computer software and hardware. Partners with leadership and other end users to plan and prioritize these activities.
• Collaborates with software vendors to perform analyses, design, programming, modification, and installation of computer software.
• Ensures all systems, applications and networks meet requirements for confidentiality, integrity, availability, and accountability based on sound risk management practices, using recognized IT standards and protocols.
• Oversees all software acquisition and maintenance contracts, soliciting involvement and participation of other management team members as appropriate.
• Establish rules for data governance to ensure system security, functionality, and usability for end users. 

Leads strategic, operational and resource planning and ensures alignment and support of Fairview pharmacy Solutions and FPS’ strategy, applying knowledge and understanding of technology, tools, and trends.

• Achieves business goals by fostering innovation, prioritizing IT initiatives and management of current and future IT systems.
• Establishes IT departmental goals, objectives and operating procedures consistent with the strategic plan and core values.
• Regularly reports to senior management and other groups on status of strategic plan, budget, and project deliverables. Ensures the timely receipt of data and reports needed to demonstrate business goals and support strategic decisions.
• Educates senior management about current and predicted IT technologies, trends, opportunities, and threats.
• Partners with Fairview Health Services IT executives as both a customer as well a vendor.
• Defines, implements, and supports resource plans for Fairview Pharmacy Solutions and FPS including help desks, telecommunications, and networking; data and business analytics; programming, power BI, AI and data warehouse. 

Manages IT Department staff.

• Actively recruits and hires people to create a diverse and complementary team.
• Creates and supports a communication system to assure all employees have relevant, timely, and appropriate information.
• Establishes and reviews expectations that guide, motivate, and hold people accountable for their work.
• Provides ongoing feedback and coaching.
• Conducts fair, accurate and timely performance reviews.
• Discovers the aspirations and talents of employees and aids them in realizing their goals.
• Develop and implement strategies to meet or exceed employee engagement scores.

Oversees high priority projects.

• Balance the interests of Fairview Pharmacy Solutions clients (including FPS) to reach common goals and objectives.
• Synthesize data to develop achievable goals and objectives based on customer need.
• Develop project management plans by breaking down work into process steps, schedules, and accountabilities.
• Organize work to set priorities and manage multiple and competing demands.
• Manage resources to accomplish goals and monitor progress.
• Ensure alignment of results with project champion.
• Discover and communicate opportunities for future projects.

Drive for results.

• Keep focus on creating lasting change.
• Act as a catalyst for change by challenging the status quo and pushing boundaries of traditional thinking.
• Communicate clearly and effectively.
• Anticipate problems and plans accordingly.
• Break down barriers to achieve goals.
• Show bias for action.
• Celebrate accomplishments.
• Maintain constancy of purpose.
• Measure results and statistically demonstrate. 

Ensures continuous delivery of IT services through oversight of service level agreements with end users and monitoring of technology systems performance.

• Consults with others to learn how to best utilize technology to achieve operational efficiency and improved clinical outcomes.
• Ensures effective process for prioritization of customer requests and effective customer service support for areas of accountability.
• Maintains business continuity and emergency response plans which support continuity of care, data preservation and accessibility.

Integrate learning into practice.

• Maintain current knowledge of the field including performance improvement methodology and applications.
• Apply performance improvement methods and tools.
• Understand process change and cultural change and use this knowledge to get results.
• Mentor and transfer knowledge to key individuals and groups.
• Apply new learning to practice.
• Use resources and networks to achieve success.
• Learn from mistakes.

Minimum Education: 

• Bachelor’s degree in computer science, business administration or a STEM-related field         

Preferred Education: 

• Healthcare, science-related or information technology master’s degree

Minimum Experience:

• Minimum of 7 years of IT department leadership
• Minimum of 3 years of healthcare-related IT experience.                                                                             

Preferred Experience:

• Pharmacy acumen