What are the responsibilities and job description for the Administrative Assistant position at Families, Inc. Counseling Services?
RFS/Medical Records
Families, Inc. Counseling Services is a private counseling agency accredited by The Joint Commission (TJC) with outpatient facilities throughout Northeast, North Central and Central Arkansas. Since our establishment in 2000, we have taken the unique approach of providing services in the client’s home and school, as well as the outpatient clinic.
Families, Inc. offers a variety of therapeutic services for all ages on an individual, couple, family and group basis. Through counseling, individuals receive emotional support from a licensed professional, who helps the client work to resolve conflicts with others, understand feelings such as anxiety and depression, and try out new solutions to old problems. The length of treatment, of course, depends on the complexity and severity of problems.
The core of Families, Inc. is our belief in the value of families. We accept the responsibility to develop, teach, share and sustain by example the kinds of relationships that will allow each member of the family unit to reach their fullest potential.
Summary for Administrative Assistant
The Administrative Assistant provides administrative support to staff members.
Details for Administrative Assistant
- Represent Families, Inc. in person, over the telephone and in the community in a professional manner.
- Facilitates client discharge instructions, two-week discharge letters, and PCP progress summaries in the electronic medical record, as applicable.
- Serves as a back-up to the Administrative Assistant and Clinical Assistant in all support service areas.
- Updates assigned reports as needed.
- Other duties as assigned.
RFS
- Verifies insurance, obtains PCP referrals, and requests PCP Referrals on current clients and notifies CS, MHP, QBHP when the request has not been returned in a timely manner.
- Attaches documentation to client’s electronic medical record via scanning.
- Obtain accurate and complete Request for Service information (RFS) and follow the RFS through to becoming an active Client or declined RFS within a timely manner.
MRA
- Processes release of information requests in a timely manner using the client contact section of the electronic medical record to monitor the requests.
- Responsible for maintaining medical records for the outpatient clinic.
- Attaches documentation to client’s electronic medical record via scanning.
- Maintains necessary quantities of paper forms in designated area.
Requirements for Administrative Assistant
EXPERIENCE
One year of experience in an office environment is required.
Healthcare office environment experience is preferred.
JOB SKILLS
Required: Ability to retain confidentiality and ability to perform several tasks simultaneously. Ability to deal effectively with clients, professionals, and staff.
Preferred: Proficient typing skills, excellent spelling and grammar skills, strong organizational skills, knowledge of Microsoft office software.
EOE Employer
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Paragould, AR 72450: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- healthcare: 1 year (Preferred)
- Medical office: 1 year (Preferred)
Work Location: One location
Salary : $13 - $14