Receptionist

About Us

Family Centered Services of Alaska (FCSA) is a nonprofit 501 (c) (3) corporation founded in 1989. The original founders of the organization were Fairbanks Alaska community members with a diverse range of professional backgrounds committed to helping children with a wide spectrum of behavioral health issues and mental illness. Today, FCSA is a large diverse organization with over 100 employees providing services in the Fairbanks area, Mat-Su Valley, and surrounding communities. FCSA provides services ranging from outpatient services, residential treatment care, educational support, and daytime child-care.

Family Centered Services of Alaska Benefits:

Family Centered Services of Alaska provides on the job training, career advancement opportunities, and tuition reimbursement for employees looking to further their education in behavioral health related fields. FCSA offers a full benefits package including paid time off, medical & dental insurance, vision reimbursement, life & disability insurance, and a generous retirement plan. Employees of FCSA are eligible to enroll their children in FCSA’s Smart Start Learning Center for daytime child-care at a discount (contingent upon learning center availability).

FCSA is a nonprofit organization that is tax exempt under Section 501(c)(3) of the Internal Revenue Code. Employees working for Family Centered Services of Alaska qualify for Public Service Loan Forgiveness (PSLF) for federal student loans. For more information on how to qualify, please visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service#pslf-process

About the Job

Family Centered Services of Alaska, Wasilla Behavioral Health is searing for a Receptionist to provide day-to-day administrative and clerical support to its programs.

Duties and Responsibilities

• Answer telephone in a pleasant and timely manner
• Provide customer service to clients, their families, and FCSA staff.
• Overall knowledge of the multi-phone system.
• Provide clerical support to the Director of Administrative Services, Fiscal Office, and Program staff.
• Process incoming and outgoing mail.
• Prepare correspondence via word processing software as needed.
• Responsible for the recording of misc. checks into a check log.
• Responsible for the general appearance of the receptionist/waiting area.
• Report to supervisor when workload is behind schedule.
• Other duties as assigned.

Qualifications

• High school diploma or GED required.
• One-year office experience preferred.
• Thirty-five word-per-minute typing skill.
• Experience with word processing computer applications.
• Experience with multi-line phone systems.
• Good oral and written communication skills.
• Demonstrated capability to organize time and paperwork.
• Willingness to interact in a relaxed and warm manner with youth with mental and/or behavioral health needs.
• Current Alaska driver’s license, good driving record, vehicle insurance.
• Potential employees must undergo a fingerprint check that shows that their record is free from criminal convictions, which, in judgment of FCSA, would adversely affect their ability to work safely with children.
• Current First Aid and CPR certifications preferred.

This position is a driving position. Applicants will be required to submit a driving record if selected for the position.

All applicants must be at least 21 years of age due to State of AK regulations and must pass a State of AK Background Check. All employees are required to be fully vaccinated against COVID-19 or provide a medical or religious exemption prior to date of hire.

Job Types: Full-time, Contract

Pay: $17.19 - $18.24 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Office: 1 year (Preferred)

Ability to Relocate:

• Wasilla, AK 99654: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $18