Leave Administrator

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Job Roles

• Determine eligibility for various leave types requested by employee (e.g., family medical leave, bonding leave, and temporary disability leave), and provide employees with required timely notice.
• Certify and deny FMLA, WC FMLA, CFRA, PDL, USERRA and other leaves according to regulations.
• Interpret applicable laws and coordinate with state and federal laws.
• Counsel employees and supervisors concerning qualifications of leave and related employee benefits.
• Provide accurate information to employees such as proper PTO/ESI/PSL application in relation to coordinating State Disability Insurance or Paid Family Leave benefits on absences such as deductions from pay, medical certification requirements, return-to-work dates, and fitness-for-duty requirements.
• Counsel employees on continuing health benefits while on leave and collection of benefit premiums.
• Verify all medical documentation and FMLA Certification forms, and understand information contained; may require communication with physician’s office to clarify content.
• Maintain continuous contact with employees on leave and coordinate all aspects of restrictions for work, Fitness for Duty certifications, and Return to Work guidance.
• Liaison with employee and LTD carrier to ensure timely assessment and filing of LTD claim with carrier on behalf of employee.
• Liaison with supplemental benefit carrier in filing appropriate claims and completing required forms on behalf of employer and employee.
• Work cooperatively with HR Service Center and the payroll department to process and coordinate all employee leaves of absence.
• Maintain employee leave records which include confidential medical information in accordance with federal and state laws, and company policies and procedures.
• May work with employee relations in developing return to work strategies or accommodations under the ADA or ADAAA, when necessary.
• Produce and manage reporting metrics and analytics for all leaves.
• Perform all other duties as assigned within the scope of benefit plan administration.

Education/Certifications/Licenses/Registrations

• Bachelor’s degree OR equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties.
• Professional certification is preferred.
• Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Licensed for a minimum of 3 years; No more than 2 violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving within 7 years.

Experience/Specialized skills (including Language)

• 3 years experience in managing leave cases (FMLA, CFRA, PDL, USERRA, and WC FMLA).
• 3 years experience in Human Resources/Benefits preferred.
• Excellent verbal and written communication skills, decision-making acumen, and attention to details.
• Working knowledge of regulations, including the Family Medical Leave Act and USERRA.
• Ability to accurately communicate rules, regulations and expectations with a diverse workforce.