medical assistant

Medical Assistant Job Description

Provide administrative and clinical support to healthcare providers in a fast-paced primary care setting, ensuring efficient patient flow and exceptional customer service.

Essential Functions:

• Present to work assignment on time and maintain strict patient confidentiality
• Maintain dress code and personal hygiene per company policies
• Triage patients, facilitate provider assessment, and provide patient information and instructions
• Assist providers in patient diagnosis, gather medical history, and prepare patients for medical exams
• Escort patients to exam rooms, measure vital signs, and document patient information
• Perform medical procedures under direct supervision, including phlebotomy, electrocardiograms, and laboratory tests
• Prepare and administer medications, transcribe medical dictation, and call in prescription orders
• Keep exam rooms stocked with medical supplies, take phone messages, and provide feedback to patients and providers
• Maintain logs and required checks, including refrigerator temperatures and emergency medications
• Perform other duties as assigned by clinical manager, supervisor, or provider

Other Skills Required:

• Exceptional customer service and ability to maintain effective and organized systems
• Ability to work well with all employees and demonstrate initiative
• Interpersonal skills and ability to interact with people of varying communication styles

Education/Experience:

• High school graduate or diploma
• Two (2) year Medical Assistant experience in a primary care clinical setting
• Clear background check and drug screen
• Successful completion of Medical Assistance Training and/or certification program

Competencies:

• Ethics: Treat people with respect, keep commitments, and uphold organizational values
• Customer Service: Strive to maintain positive internal and external customer service relationships
• Communication: Demonstrate effective communication skills, convey necessary information accurately, and listen effectively
• Professionalism: Approach others in a tactful manner, react well under pressure, and represent the organization in a positive, professional manner
• Organization: Demonstrate the ability to be organized, work areas should be free of clutter and presentable
• Dependability: Demonstrate the ability to plan and organize work effectively to ensure timely completion
• Reliability: Attendance habits meet company standards, arrive at meetings and work schedules on time
• Teamwork: Demonstrate ability to work well with all employees, willingness to assist with/without request, and show initiative
• Interpersonal Skills: Demonstrate ability to interact with people, varying communication styles in accordance with company policy

Environmental/Working Conditions:

Medical Assistants work in well-lighted, clean environments, constantly interacting with other people and handling several duties at once.

Physical Requirements:

Medical Assistants may spend a great deal of their professional day walking, standing, moving and manipulating equipment, as well as lifting and moving objects, equipment and supplies.

Salary : $26,800 - $34,000