What are the responsibilities and job description for the CASE MANAGER position at Family Service League Inc.?
Established in 1926, Family Service League is a social services agency who provides comprehensive services to individuals, children, and families to improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service and mental health programs in over 20 locations, Family Service League is committed to serving Long Island’s most vulnerable citizens.
SCHEDULE
Monday - Friday 8:30AM - 4:30PM
SUMMARY
Family Service League is seeking a full-time Case Manager for the Health Homes Amityville Program. The Case Manager will meet the intensive needs of the population while meeting visit requirements as stipulated by the DOH for the Health Homes program. The Case Manager will work with clients who have behavioral, medical, and/or substance abuse disorders.
We offer a generous benefits package including the following:
- Health and Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Retirement Savings Plan with a 5% employer contribution
- Life and AD&D Insurance
- Generous PTO (paid time off)
- Up to 11 paid Holidays
- Paid Sick Leave
- Student Tuition Remission Program
- Employee Assistance Program (EAP)
- Company paid Short-Term and Long-Term Disability
- Employee Discounts and more!
RESPONSIBILITIES
- The Case Manager will maintain a positive, working rapport with Suffolk County Adult SPOA.
- Employ a culturally sensitive and proactive outreach approach to potential members.
- Manage a caseload of 40-50 clients and meet their intensive needs.
- Meet minimum visit requirements based on client's determined acuity level and needs.
- Maintain the EHR and ensure relevant clinical documentation is received from the referral source and uploaded into the EHR to serve as eligibility documentation.
- The Case Manager will speak with mental health, medical, and substance abuse providers in addition to hospitals, jails, and housing/shelter providers if necessary.
- Form and maintain a positive and professional relationship with both internal and external providers in order to coordinate care and obtain needed information.
- The Case Manager will complete all required documentation in a timely and accurate manner.
- Report all incidents to the program management staff.
- Follow all agency and program mandates as set by FSL, Department of Health, and Suffolk County Division of Mental Hygiene.
- All other duties as assigned.
QUALIFICATIONS
Bachelor’s degree in a health-related field required.
Minimum of 2 years of experience providing direct services to clients with serious mental illness, medical conditions, developmental disabilities, and/or substance abuse preferred.
Proficient computer skills, including Microsoft Office, required.
Experience with EHR preferred.
Excellent verbal and written communication skills required.
Valid and clean NYS Driver’s License required.
PHYSICAL REQUIREMENTS
This position often requires sitting and working at a computer for extended periods of time, traveling to different FSL offices, community meetings, home visits, etc.
"Family Service League is committed to the belief that all individuals deserve uncompromising respect. Through our recruitment efforts, we continually strive to attain and maintain a diverse and inclusive workforce that meets the needs of our clients and reflects the communities we serve. Family Service League strongly encourages candidates from all backgrounds and experiences to apply for any positions for which they feel potentially qualified."