Mobile Crisis Specialist

Mission: The purpose of Family Services is to assist individuals, families, and the community in meeting the complexities of daily living by fostering the ability to develop and maintain positive relationships and promote healthy, independent personal development, and responsible social functioning.

Vision: We envision a world where individuals with health-related challenges are able to successfully identify, pursue, and achieve their life goals at home, work, school and in their communities.

Values: Our work will be guided and informed by our commitment to:

Acceptance – We welcome all people seeking assistance and will provide individualized, person-centered care to meet their self-identified needs.

Empowerment –We support our clients as cultural beings who are engaged in all aspects of their care while focusing on their strengths.

Integrity – We provide honest, transparent and ethical services that are fully compliant with regulatory requirements and industry standards.

Excellence – We are comprised of a diverse multidisciplinary team of professionals who continuously strive for the highest quality of care.

Collaboration– We engage with community partners in order to provide a supportive environment where recovery and resilience are possible for all.

Job Description: The individual hired for this position provides on-site and community-based crisis intervention and follow-up services during weekly shifts as well as participates in an on-call shift rotation, as part of the 24-hour, 7 day a week, Chemung County Crisis Program based at Family Services of Chemung County, Inc. (FSCC), and serving Chemung and Schuyler Counties.

Responsibilities:

• Provides on-site and community-based in-person and telehealth—telephone, video and face to face—crisis intervention screening, for individuals/families with same day/next day treatment referral and follow-up including complex care management.
• Participates in an on-call shift rotation as well as scheduled weekly shifts
• Responds to emergent client needs, including risk and other safety assessments and referral for further evaluation.
• Provides mobile crisis-based outpatient clinical services including crisis intervention assessment, screening, diagnosis, short-term treatment planning, case management, and community education children, adolescents, adults and/or families.
• Engages clients from a person-centered, strength-based, trauma-focused, recovery-oriented holistic perspective, addressing social determinants of health.
• Prioritize development of plan of care with individuals in association with all community providers, family, and collateral supports identified by and for the individuals.
• Responds to a range of clients’ needs using differential diagnoses, appropriate treatment modalities, and a variety of intervention methods, including de-escalation and dispute resolution techniques.
• Provides consultation and facilitation with other staff regarding emergent client situations requiring brief, complex, and per diem crisis intervention.
• Assists with Chemung County Jail mental health coverage in completing risks assessments, providing clinical recommendations for decision-making concerning constant watch, and referral for ongoing care.
• Completes referrals to community resources and clinical services.
• Completes timely documentation.
• Maintains clinical records and effectively uses the established electronic health record in accordance with established clinic policies and procedures and applicable regulatory requirements.
• Participates, engages, listens and learns in individual and team meetings.
• Evaluates individual position and program operation and communicates identified needs to supervisor.
• Reviews and adheres to all agency policies and procedures.
• Monitors compliance with New York State Office of Mental Health (NYS OMH) regulations and guidelines.
• Complies with NYS OMH and NYS Office of Child & Family Services (OCFS) Mandated Reporter responsibilities.
• Maintains and develops current professional skill-base appropriate to position.
• Completes all program and agency training requirements.
• Provide community-based training as needed.
• Represents the agency in the community and maintains relationships with community partners with courtesy and professionalism.
• Supports a culture that prioritizes professionalism, kindness, teamwork, and staff development.
• Contributes to the development of new programs and initiatives, and the pursuit of available funding for new or existing programming.
• Other assignments and tasks may be added at the discretion of the supervisor

The responsibilities presented above are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of individuals in this position.

Requirements: Applicants are expected to possess a current NYS licensure as an RN, LMSW, LMHC, LCSW, or LMFT with at least 1 to 3 years of experience in a behavioral health care setting. Applicants must have a valid NYS driver’s license and a means of transportation in order to provide mobile crisis intervention services to various community sites.

The ideal candidate will demonstrate strong verbal and written communication skills, problem-solving skills, and an understanding of systems with a global perspective. This individual also will possess strong clinical skills and an ability to work independently as well as in a teams-based approach with others. This individual will be organized, detailed oriented, and able to respond quickly to community and individual needs.

Equal Employment Opportunity Statement: Family Service of Chemung County provides equal opportunity employment to all employees and applicants for positions within the organization. No individual will be discriminated against in application, hiring or employment based on race, age, culture, ability, ethnicity or nationality, gender identity and expression, sexual orientation, marital status, religious affiliation, and/or socioeconomic status. Additionally, FSCC policies and practices in the application, hiring, and employment are developed to be consistent with all applicable local, state and federally mandated obligations imposed through regulation or statute, which govern employment practices. This policy applies to all agency positions.

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• On call

Ability to commute/relocate:

• Elmira, NY 14901: Reliably commute or planning to relocate before starting work (Required)

Education:

• Master's (Required)

License/Certification:

• NYS Licensure as an RN, LMSW, LMHC, LCSW, or LMFT (Required)
• Driver's License (Required)

Work Location: One location

Salary : $30 - $-1