What are the responsibilities and job description for the Room Attendant position at Famous Dave's?
Job Summary: The Room Attendant is responsible for cleaning guest rooms in accordance with standards of quality and quantity as established by BEST WESTERN.
Essential Job Duties:
- Practices life safety and security practices in accordance with Franchisor standards.
- Collects cleaning supplies from storerooms needed for the day.
- Obtains carts from linen rooms on guest floors.
- Removes linens, towels and anything soiled from rooms and sends to laundry as soon as possible.
- Communicates with the Executive Housekeeper on the status of each room.
- Removes trash from rooms and replaces waste basket liners.
- Sprays sinks, tubs and stools with sanitizer; cleans bathrooms with rubber gloves; sweeps and scrubs bathroom floor.
- Vacuums rooms; makes beds; dusts high and low; vacuums halls.
- Checks drawers, nightstand, etc., for lost items or trash in vacated rooms.
- Washes windows, mirrors, drawers, etc.
- Stocks bathrooms with towels and amenities.
- Assures that all literature is in each room.
- Clears trash and food trays from hallways, removing food to the garbage.
- Notifies supervisor of any needed maintenance.
- Assists in training of new associates as directed.
- Assists in the laundry or other areas as directed.
- Communicates issues, concerns, complaints, compliments, and suggestions to the management of the organization and not to other associates, guests, etc.
- Supports the Best Western Mission Statement, Vision Statement, philosophy, policies and procedures.
- Does whatever it takes to create OUTRAGEOUS GUEST SERVICE.
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