What are the responsibilities and job description for the Server position at Famous Toastery?
Famous Toastery is looking for team members that know how to work together to deliver exceptional customer service and make us Famous. A server with us provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience. Our service model is that every server is your server which requires collaboration and teamwork with the rest of your team members.
Duties/Responsibilities:
- Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
- Distributes menus and presents the daily specials.
- Answers questions regarding the menu.
- Takes food and beverage orders and delivers them to the kitchen.
- Delivers food, beverages, condiments, and other requested items to customers.
- Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
- Collects plates and clears the table as customers finish their meals.
- Prepares customers’ checks and collects payments.
- Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent interpersonal and customer service skills.
- Well-organized with ability to take and place food and beverage orders accurately.
- Ability to operate point-of-sale systems.
- Education and experience:
- Must be at least eighteen years old
- Previous experience as a server preferred.
- Must successfully complete restaurant’s training course.
Physical Requirements:
- Prolonged periods of standing and walking.
- Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
Won Life Brands offers competitive pay, flexible work, health, dental, vision, and short term disability insurance, EAP services, 401k, and paid time off