What are the responsibilities and job description for the Retail Sales Associate position at Fanfare?
About Us:
Fanfare has been serving Southwest Michigan since 1983. We pride ourselves on being a friendly and fun hobby shop that offers the community comic books, board games, RPGs, card games, sports cards, video games, and other pop culture related items.
In addition to providing a great retail experience, we also host gaming nights and tournaments almost every day of the week.
Job Summary:
We are seeking a highly motivated and professional Sales Associate to join our team. As a member of our store, you will be responsible for providing exceptional customer service, managing inventory, and maintaining a clean and welcoming environment.
Responsibilities:
- Provide outstanding customer service by answering questions, addressing concerns, and making recommendations on products to enhance customer satisfaction and loyalty.
- Manage time effectively in performing store duties such as restocking shelves and maintaining a clean and organized store environment.
- Operate a point-of-sale (POS) system to process transactions and manage cash handling responsibilities.
- Maintain knowledge of store inventory and replenish shelves as needed to ensure availability of products to customers.
- Participate in inventory management activities, including receiving and stocking merchandise, and identifying and reporting inventory discrepancies.
- Collaborate with colleagues to maintain a positive and supportive team environment.
- Stay up-to-date with new products, promotions, and sales strategies to enhance customer engagement.
Qualifications:
- High school diploma or equivalent required.
- Strong customer service skills and the ability to work well in a team environment.
- Personable and able to present a positive image for both yourself and Fanfare.
- Ability to stand for long periods, and work in a fast-paced retail environment.
- Strong time management and organizational skills.
- Ability to work flexible hours, including weekends.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $15