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Customer Service Coach

Far Shot Worcester
Worcester, MA Full Time
POSTED ON 12/22/2024 CLOSED ON 2/17/2025

What are the responsibilities and job description for the Customer Service Coach position at Far Shot Worcester?

Far Shot Worcester is a recreational venue featuring axe, knife and archery. We aim to provide urban games with small-town hospitality. We need a sharp individual, a go-getter, who is looking for a challenge in a unique environment with an eye for growth. If you're interested, please submit your resume asap!

RESPONSIBILITIES:

  • Consistently provide exceptional customer service
  • Positive attitude and energy
  • Take orders and cash out guests
  • Maintains a clean working environment and ensures the presentation of the facility is consistent with standard
  • Is fully knowledgeable of products, games, and activities.
  • Learn and develop a coach's eye for our urban games: Archery, Axe and Knife Throwing
  • Be presentable, have fun, and help guests to have fun. Put on a good show and train others to do it too!
  • Prioritize safety as number 1. Ensures all staff and guests are safe by strictly adhering to safety protocols and practices.

REQUIRED SKILLS/EDUCATION:

  • Minimum 1-2 years of Retail / Restaurant/ Hospitality experience;
  • Strong interpersonal, organizational, and communication skills
  • Able to work independently as well as collaboratively
  • Proficient computer skills
  • Must be able to work Saturdays
  • Flexible workweek between 10-20 hours
  • Base Tips

Job Type: Part-time

Benefits:

  • Flexible schedule

Shift:

  • 8 hour shift
  • Evening shift

Work Location: In person

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