Head of Strategic Accounts, Americas

Job Description

The Role

The Head of Strategic Accounts Americas is a critical sales leadership role with continued responsibility for the Americas team for Fastmarkets across mid-tier accounts and customers.

The right candidate will have a track record in developing, coaching and training teams of

account managers to deliver against specific goals and KPI’s relevant to their sales tier. This senior position will support our customer strategies and go-market approach throughout Americas whilst also acting as a day-to-day go-to leader for all Account Managers in the region.

Principal Accountabilities

As the Head of Strategic Accounts, you will be accountable for delivery in the following areas;

• Full ownership and accountability for the development and growth of your Fastmarkets Strategic Accounts
• Understanding and continued support of long-term price adoption across the respective commodity portfolio
• Work with sales enablement to deliver a challenger-based sales process that underpins the growth strategy
• Identification and mitigation to key risks to ensure protection of your Strategic account book
• Weekly, monthly and annual forecasting with 95% levels of accuracy
• Hiring, development and retention of a large, global and diverse sales team
• Responsible for sales training of the team, expected to develop high potential sales staff in other areas of the business to ensure a pipeline of future Strategic Account Managers
• Working directly with Customer Success to drive continued adoption of Fastmarkets pricing and embedding of Fastmarkets data in customer workflow
• Work directly with Sales Operations to ensure the team is run by an accurate data driven approach to sales performance
• Full and seamless integration of new acquisitions into the Fastmarkets Strategic Accounts Team
• Working directly with other sales managers to upskill their teams and help top sales talent progress into the Global Account Teams.