Subsidy Specialist

Position Summary:

This position works as part of the Housing Administration department which operates as a ‘mini housing authority’ within FBMS, managing the administrative responsibilities of the housing portfolio. FBMS provides housing and support services to formerly homeless individuals and families. This position requires excellent organizational skills and adherence to program requirements, but flexibility and an understanding of the nuances of working with a complex population. This is a Full-time position reporting to the Director of Compliance & Housing Administration working in both Brockton & Braintree, MA. Associate’s degree preferred; experience in administration, tenant collections/recertification; or equivalent education and experience preferred. Knowledge of HUD/Section
8/Massachusetts Rental Voucher programs a plus. This position provides an opportunity to support the process of housing formerly homeless individuals and develop an understanding of regulations guiding housing administration.

Essential Responsibilities:

• Keep occupancy, vacancy, turnover and related data current;
• Perform rent collection activities including entries and tracking of rental payments
• Monitor delinquent rents and fees, taking appropriate action to collect rents and fees;
• Strict adherence to deadlines and attention to details;
• Track and complete income certification and annual recertification of residents in a timely, accurate manner; document income certification compliant with funder regulations;
• Draft leases and housing assistance payment contracts, notices of rent in a timely and accurate manner;
• Data entry of compliance reports in Excel spreadsheets;
• Interact with residents and coordinate with case management staff regarding collection of compliance documentation in a sensitive and respectful manner;
• Responsible for generating reports including the preparation of responses to agency file audit reports;
• Ability to generate, understand and present reports showing outstanding balances, vacancies, occupancy, etc.;
• Maintain organized and up-to-date resident and property files;
• Facilitate trainings for employees regarding Housing Administration process, procedures and regualtions
• Assist with creation of monitoring reports;
• Collaborate with housing authorities and community organizations as appropriate
• Coordinate and complete inspections, access to units, and other property access;
• Conduct all aspects of housing lotteries

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No