What are the responsibilities and job description for the Program Coordinator - Social Services position at Fathers & Families Support Center?
Fathers & Families Support Center
Position Title: Program Coordinator Reports To: Director
Job Status: Full-Time / Exempt Direct Reports: Program / Department Staff
Description of this role: Responsible for providing leadership to program department, assisting with the managing, planning, and completion of activities related to the monitoring, documenting, and reporting of the program/department.
Duties, Functions and Responsibilities - includes the following and other related duties may be assigned.
- Review and possess a working knowledge of all programs, projects, and forms related to department.
- Oversee staff, timesheets, PTO requests, coaching, uphold policy, and communicate daily with Director..
- Assist with managing the day-to-day duties and recruitment efforts for department.
- Oversee the on-going case management of team including ensuring weekly contact with graduates for at least one year after graduation to monitor achievement of program goals.
- Completion and distribution of class roster, assisting with the facilitation of peer and family support groups, the development and selection of topics and programs, and securing outside guest speakers.
- Assist with the development and/or facilitating staff trainings and in-service education specific to social services team. Provide presentation of services. Travel to multiple locations.
- Serve as liaison to collect all monthly statistics/data; prepare monthly summary of statistics.
- Provide onboarding, training, and assistance to new hires, staff, and subcontractors.
- Prepare reports for and participate in all staff and department meetings and facilitate meetings, as necessary.
- Utilize community resources and social support systems, to assist the team in aiding clients with reaching their goal of self-sufficiency.
- Oversee bonding activities, distribution of incentives, bus tickets, and gas cards.
- Observes parent/child interactions and processes child abuse/neglect applications as needed.
- Serve as backup to Director and attend all staff meetings. Travel and attending external events as needed.
Knowledge, Skills and Abilities:
- Must have effective verbal and written communications skills and strong interpersonal skills.
- Must be able to utilize agency and community resources to meet goals.
- Must be able to organize and present information; be team oriented and be able to work independently.
- Must understand and practice the NASW code of ethics.
- Must be familiar with MS Office Suite.
Educational and Experience Requirements:
- Master’s Degree in social work, counseling, psychology, or management preferred. Bachelor’s degree in related field in combination with experience may be sufficient. Min. 3 years’ experience.
- Must have competence in working with men and women who need direction as it relates to parenting issues.
- Must possess a valid Missouri driver’s license and have a reliable, insured vehicle.
What FFSC has to offer:
- Competitive pay based on experience; 401k plan with 6% employer match.
- 95% Employer paid medical; partial payment towards qualified dependents coverage; FSA/HSA options.
- Low-rate Dental & Vision coverage; employer paid Life Insurance, STD/LTD plus buy up options.
- Generous PTO package with 14 paid holidays; flexible work/life balance.
- Discount program, additional voluntary benefits, partial cell phone reimbursement, and paid mileage.
- Annual staff retreat and an opportunity to be a part of a fantastic mission driven agency.
This job description does not list all the duties of this position. Performance of other duties may be requested, and other related duties may be assigned. FFSC has the right to revise this description at any time. This job description is not a contract for employment.
