What are the responsibilities and job description for the Access Coordinator position at FCC Behavioral Health?
Job Purpose
The Access Coordinator is responsible for the on-going office operation in coordination with the Clinical Manager and/or Program Director and other support staff and is to ensure support functions are provided to the personnel of the facility.
Qualifications
- A High School diploma or equivalent
- Experience in clerical functioning and reception duties is preferred
- Proficient use of a computer is needed
Core Job Duties
Communicate any vital information to Clinical Manager and/or Program Director for the purpose of continuing to pursue the agency’s philosophy and goals.
Contact person(s) served to remind them of their appointments of appointments.
Cross trained in other duties and position vital to the operations of the facility.
Retrieve updated person(s) served information and add to electronic medical record (EMR)
Maintains professional relationship with other staff.
Maintains confidentiality standards as written by FCC policy.
Presents self in a professional manner and accepts supervision from Clinical Manager/Program Director.
Orally communicate information effectively and accurately.
Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.
Abide by program and agency policies and procedures
Other job duties and special projects as assigned
Core Competencies/Working Knowledge
Demonstrate corporate vision in day-to-day activities
Demonstrate corporate values in day-to-day activities (Integrity, Commitment, Compassion, Empowerment, and Excellence)
Demonstrate a working knowledge of diagnostic criteria sets for substance use and/or mental disorders.
