What are the responsibilities and job description for the Account Executive position at FDR Services Corp?
ACCOUNT EXECUTIVE
The Account Executive will be a key member and strategic business partner and will be accountable for the overall management of existing business relationships.
THE COMPANY
FDR Services is the leading provider of a full line of healthcare linen, uniform, and resident clothing services to hospitals, continuing care and rehabilitation centers in the Mid-Atlantic region. By employing continuous improvement strategies, we have raised the bar in our commitment to providing exceptional patient care through our services. Located in Hempstead, Long Island, this organization continues to innovate, dominate and thrive in our growing market.
THE OPPORTUNITY
This is an excellent opportunity for an energetic and independent go-getter with a strong background in customer service and relationship management to bring your best practices, set high standards, and immediately impact growth at FDR Services Corp. The company is seeking a dedicated Account Executive to travel to different customer locations to conduct regular site visits, strategize improvements, and build relationships. All travel expenses are reimbursable. The Account Executive will be accountable for the development, growth, and overall management of existing business relationships.
Competitive Base Pay of $65,000-$75,000 PLUS Commission that will bring you to 85k-100k within the first 12 months.
WE OFFER:
Competitive base pay
Reimbursable travel expenses
Bonus AND Commission opportunities
Health coverage
Vision & Dental plans
Paid time off
401(k) with Match
RESPONSIBILITIES INCLUDE:
· Provide top of the line Client Service and Linen Management by conducting regular site visits, checking inventories, supervising linen utilization and providing customer education
· Build relationships with linen staff and FDR internal team to ensure quality standards are met with regard to on-time delivery, fill rates, customer needs and other requests
· Strategize account retention and revenue growth through customer renewals by analyzing the status and profitability of accounts
· Identify and capture Add-On Sales opportunities to promote higher-tier products and FDR’s Value-Added services to existing customer base
· Monitor contract expiration dates and annual price increases
· Manage the renewal of service, prepare renewal proposals and obtain signed agreements
· Support local plant initiatives for customer satisfaction through excellent communication, responsiveness to customer needs and fulfillment of program expectations
· Provide written recommendations to upper management regarding opportunities for improved efficiency and savings
· Develop business plans to include sales strategies for the region and for each targeted/prospective account
· Source and pursue targeted accounts to expand customer base
· Generate and deliver customer presentations and proposals, with the goal of securing long-term service agreements
· Manage all aspects of new account set-up, including, but not limited to, entering information into Salesforce.com and completing set up forms
· Attend local and regional trade shows where the opportunity exists to make new contacts and qualify new prospects
· Complete administrative requests made by management as needed
· Forecast and achieve annual objectives for revenue and gross margin growth
REQUIREMENTS INCLUDE:
- High School diploma or equivalent, college degree preferred
- 3-5 years successful experience in account management, outside sales, marketing and customer service
- Clean Driver’s License and reliable vehicle (expenses reimbursed)
- Strong work ethic, self-motivation, and desire to succeed
- Proficient in Microsoft Office Applications (Excel, Word, PowerPoint)
- Candidates should: be organized, possess excellent planning and follow-up skills, have a passion to lead teams to produce a high level of performance
- Must exhibit superior prospecting, presentation, and closing skills
- Excellent social interaction skills
- Experience using Salesforce.com a plus but not required
- Industry experience a plus but not required
WHY SHOULD YOU WORK FOR US?
· For over 40 years, we have been a family owned and operated business, where your voice will be heard and supported.
· Being an Account Executive offers you the opportunity to learn our business from the ground up where you can progress and grow with our rapidly expanding company.
· We offer competitive salary and benefits.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Supplemental pay types:
- Commission pay
Work Location: On the road