What are the responsibilities and job description for the Digital Marketing Advisor position at Federal Express Corporation?
Under minimal supervision, plans and executes digital product strategy, technology / product development, technology and / or product support and / or customer engagement strategies in support of the company's product and service portfolio.
Essential Functions
Conducts market and competitive analysis, product analysis, digital industry and customer research to create and optimize the customer experience. Partner with cross-functional teams to define, implement and launch market-leading, customer-centric products or programs.Provides subject matter expertise to support strategic priorities.Maintains expertise on products and technologies through training and research and uses that training to drive and / or implement best practices and foster continuous improvement.Perform other duties as assigned.Minimum Education
Bachelor's Degree / equivalent experience in marketing, finance, computer science, engineering or related business discipline.
Minimum Experience
Five (5) years experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product marketing, management, or technology support.
More advanced degrees may offset experience requirements. A related Master's Degree equals two (2) years experience.
Knowledge, Skills, and Abilities
Strong ability to understand business and customer needs, customer / user experience management, product analysis and technology capabilities.
Technical acumen.
Strong collaboration, communications and analytical skills.
Preferred Qualifications :
Loyalty program and lifecycle marketing experience. Strong project management skills, including PMP and QDM certifications. Strong vendor management experience and negotiation skills. Experience on business process improvement and strategy projects.
Pay Transparency : Pay :
Additional Details :
This position will be hybrid in Memphis, TN, Plano, TX, or Pittsburgh, PA and candidates must live within a 50-mile radius. Employees will be required to work at a FedEx Campus location several times per week.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws :
Equal Employment Opportunity is the LawEEO is the Law SupplementPay Transparency PolicyFamily and Medical Leave Act (FMLA)Employee Polygraph Protection ActE-Verify Program Participant : Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program :
E-Verify Notice (bilingual)Right to Work Notice (English) / (Spanish)