Business Systems Analyst

Company Federal Reserve Bank of Cleveland The Federal Reserve Bank of Cleveland is part of the nation’s central bank and we’ve provided many opportunities for professional growth during our history. For twenty-four years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications. Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future. Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed To be considered for this role, candidates must be a U.S. citizen. This role is based in Cleveland, Ohio, and is a hybrid work arrangement - individuals may be required to work some days in the Federal Reserve Bank of Cleveland while working the other days from home. Organizational Expectations: As a business systems analyst you will support a variety of Treasury Services business lines, primarily the Translations Hub (TLH) and CIR with future involvement in Pay.gov and other Treasury Services programs. This role shares responsibility for the oversight and execution of the Treasury Services Incident Management program. You will leverage various tools and sources of data to assist in overseeing daily responsibilities, as well as identify opportunities for improving the operational excellence of all accountable programs by ensuring objectives of individual team members are met. This role will be heavily focused on developing an advanced knowledge of the technical and operational aspects of the TLH and CIR program which will require working closely with the product and technical teams. Knowledge and skills in using business intelligence tools (such as business objects) will be critical to the function as well as assisting in further developing data analytics capabilities for all other RCM programs. This role requires a high level of collaboration and communication across multiple sites, programs, and organizations. In addition, this role requires on call support on a rotational basis including potential after hours/weekend needs should issues arise. General Responsibilities: Assists departments with developing business case justification for new or enhanced application software. Develops concise system requirements and use cases for use in development processes to support new or enhanced business functionality. Actively participates in key designs and integrations, writes release backlogs (epics and stories). Assists with the functional testing and/or quality assurance testing during the development cycle helping to ensure that the developed solution meets the business requirements. Provides training and documentation to the stakeholders during all phases of the Software Development Lifecycle. Advanced data analytics experience both in working with data and the tools associated (Business Objects, Tableau etc.) HVA for primarily supporting a high value asset. Provides effective and timely communication to all levels of the organization and project stakeholders. Provides analytical support through review of various data sources, make recommendations, and prepare periodic reports, including financial and performance related reports. Becomes Subject Expert Matter (SME) for product and promotes product across business programs and partners. Schedules and facilitates meetings as required. May coach and mentor other business analysts. Performs other duties as assigned or requested. Education and Experience: Bachelor's Degree with 3 years of professional work experience or Associate's Degree with 5 years of professional work experience. Knowledge and Skills: Knowledge of regulations, procedures, and practices of a specific discipline. Able to perform complex independent research. Able to analyze complex business requirements. SAP Business Objects is preferred. Physical Demands and General Working Conditions: Employees typically sit most of the day, work with a computer and may answer/respond to phone calls. Physical movement consists of walking for meetings, breaks, etc. Ability to lift items weighing approximately 20 pounds on a limited basis is required. Employees may be required to travel by car/air. May be required to work non-standard business hours or on-call assistance on an as-needed basis. Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Information Technology Work Shift First (United States of America) The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Privacy Notice OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government. OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward. Why Our People Choose Us: Our reputation precedes us There will always be room for personal growth Our people are first You’ll find the right balance Your responsibilities will be meaningful We hope that you will be our future colleague.