Country Store Location Manager

Description

Summary:

As a Location Manager you will be responsible for the promotion of our products and services, daily operations and the overall financial results of the location. This position will direct, delegate and coach employees, optimize store efficiencies and promote outstanding customer service and grow location profitability. This role will provide HANDS ON leadership and customer support.

Essential Duties and Responsibilities:

Customer Experience:

• Demonstrates, leads, and coaches employees, ensuring outstanding customer service.
• Addresses customer's concerns and inquiries in a professional and timely manner.
• Ensures the store is clean, stocked and that employees are engaged to ensure a positive customer experience. Ensure exterior of the store and grounds (front, sides and back) are clean and maintained.
• Understands products and offerings and answer customer's inquiries and respond/resolve complaints.
• Lifts, carries, and loads feed/supplies into customers vehicle (up to 50 lbs.) multiple times per day.
• Delivers product ordered by customers such as agricultural products and power equipment.

Store Merchandising:

• Drives and collaborates all sales promotion activities and prepares, or directs workers preparing, merchandise displays and advertising copy.
• Evaluates product demand and utilization to replace or replenish stock and optimize floor space.
• Understands, promotes, and offers products/services from other divisions and locations when appropriate.
• Ensures products are order and maintained including shelf stock, signs, tags, and promotional material.
• Manages receipt and check-in of merchandise and invoice processing.
• Maintains inventory on a regular basis.
• Oversees agriculture products such as fertilizer, chemicals, seed, and feed.
• Oversees power equipment.

Employee Management:

• Ensures optimal staffing levels. Identifies, attracts, and retains outgoing, customer-focused team.
• Ensures employees are effectively trained and engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily record of transactions for accounting. Coaches or performs work of subordinates, as needed.
• Plans and prepares work schedules and assigns / delegates employees to specific duties.
• Encourages feedback, keeps staff engaged by developing and empowering to grow and increase levels of productivity.
• Ensures security, sales, and record keeping procedures and practices.

Financial/Books:

• Provides oversight of Profit and loss for the location ensuring growth and financial objectives are met.
• Ensures organizational financial objectives are understood and delivered by location employees.
• Ensures location inventories are maintained and reconciled with cash and sales receipts.
• Completes banking transitions, operating and transaction records are accurate and complete.

Qualifications

Requirements:

• Previous retail management work experience Country Store or Convenience Store preferred.
• Track record of successful P&L management and operational effectiveness.
• Experience with Microsoft (Word/Excel) and retail/order entry systems.
• Ability to Open/Close, lock and secure store with support of location staff.
• Commit to extended work hours when necessary to reach goals.
• Ability to work evening and weekend hours as needed.
• Experience working closely with and motivating part time staff.
• Able to lift/carry/load (up to 50 lbs.) multiple times per day to walk, sit, stand, crouch, reach and grasp for extended periods of time.
• Ability to calculate figures/amounts, read, analyze business information, write reports & correspondence and see (Close/Distance vision), speak/hear with customers and employees.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

Salary : $40,100 - $50,800