What are the responsibilities and job description for the Retail Customer Service Associate position at FedEx Office?
FedEx Office is hosting virtual hiring events nationwide from 9/25-9/29!
Virtual interviews for the Midwest region will take place on September 28th. We are currently hiring for retail positions in the following states: IL, MO, WI, IN, MI
We encourage you to apply to this posting & register for an online interview prior to 9/28! Instructions on how to register will be sent after your application is received.
Position Summary:
The Store Consultant consistently delivers a positive customer experience to all customers, using consultative skills to anticipate customer needs, suggest alternatives, and provide solutions. This customer service focused team member is knowledgeable in all areas of the store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Ability to commute/relocate:
- Holland, MI: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
