What are the responsibilities and job description for the Voice Engineer III position at FEDITC LLC?
Job Details
Description
FEDITC supports the configuration, implementation, of network infrastructure, (LAN/WAN) operating systems and computer data exchange requirements.
Overview of position:
Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for all troubleshooting, repairing/replacing, configuring, monitoring and upgrading of the network on both unclassified and classified systems. This position is on-site and mission essential.
Responsibilities:
- Responsible for implementation and technical support of Cisco Unified Communications related technologies
- 2nd and 3rd level support of existing systems
- Provide installation, transition, and cutover of components of the systems
- Provide all maintenance and documentation of ground equipment and systems on a scheduled and unscheduled basis
- Test and Integration
- Gather trend analysis data on systems, and provide input for resource planning
- Provide real-time usable statistics to aid with troubleshooting
- Upgrades to all supported VoIP / UC systems
- Monitoring of Managed Services UC customers via 3rd party network monitoring software
- Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards
- Perform other Voice technology-related duties as assigned
Qualifications
Experience/Skills:
- 5 years as a Cisco Voice Engineer
- CUCM/Unified Communications
- Cisco Unity
- UCCX Scripting
- Routing/Switching
Education:
- BA/BS
Certifications:
- IAT II certification required
- CCNP Collaboration
Clearance:
- A Top Secret clearance is required to be considered for the position.
- Must be a US Citizen and pass a background check.
- Maintain applicable security clearance(s) and/or applicable certification(s) at the level required by the client
FEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates.