Loan Collections Officer

FedTec Overview:

FedTec is a Woman-Owned Small Business with headquarters in Reston, VA. However, FedTec is more than just a company – we are a dedicated team of visionary individuals who understand the power of transformation. With our unwavering commitment to innovative technology and forward-focused methods, we empower government agencies to fulfil their missions successfully with our capabilities in Digital Transformation, and Cyber Security. Our strategy is rooted in in-depth advising and a unique shoulder-to-shoulder mission experience, all geared towards enabling our clients, their agencies, and every American to thrive. We use the same approach as our employees, building meaningful and lasting relationships to meet their evolving needs and help them grow. We are excited to welcome you to our family.

Position: Loan Collections Officer

Location: Richmond, VA, 23220

Duties/Responsibilities:

Taking inbound and making outbound calls to collect payments on early-Stage accounts (1 and 2 months past due.) Make payment arrangements, take phone payments and setting up repayments plans, also responsible for offering and discussing loss mitigation options

Knowledge/Skills Required

Collection or customer service experience, candidates must have a good working knowledge of FHA/Fannie Mae/Freddie Mac/VA/USDA default servicing Guidelines. Candidates should have excellent communication skills, and analytical skills along with experience using the black knight servicing systems

When You Join FedTec, You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. We believe that positive energy attracts like-minded individuals, which is why we have such exceptional people on our team.

Just as you'd do for your own family, we prioritize your safety, health, and happiness. That's why we've created the FedTec Total Well-Being program, offering benefits like:

• Comprehensive medical, dental, and vision plans. These plans encompass a range of beneficial features, such as Telehealth virtual care programs, and access to resources to support your physical and mental well-being.
• Generous paid time off for relaxation and rejuvenation.
• Financial security through 401k, company-paid short and long-term disability, life insurance, and additional voluntary coverage.
• Support for your life and family with access to an Employee Assistance Program, Pet Insurance, and Prepaid Legal services.
• Recognition and growth opportunities through our Rewards & Recognition and Learning & Development programs.
• Our newest addition, the FedTec Fit Program, features an on-staff Fitness Coach who provides personal and group sessions, company fitness challenges, and ongoing support for your fitness goals.

At FedTec we embrace the power of diversity, fostering a culture where varied thoughts, ideas, and perspectives empower our employees and partners to thrive. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran and we maintain a drug-free workplace to ensure a safe and healthy environment for all.

Job Types: Full-time, Contract

Pay: $25.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have experience using the black knight servicing systems? if yes please explain what kind of you have done using black knight service system.
• Do you have knowledge of FHA/Fannie Mae/Freddie Mac/VA/USDA default servicing Guidelines? please explain
• How many years of Loan collection experience do you have, what work you have done? explain

Experience:

• black knight servicing systems: 3 years (Required)
• Loan collection: 3 years (Required)

Ability to Relocate:

• Richmond, VA 23220: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $27