What are the responsibilities and job description for the Sales Program Coordinator position at FELLFAB CORPORATION?
Established in 1952, FELLFAB® is a privately held Canadian company that engineers and manufactures innovative products from technical and specialized textiles. We are more than a manufacturer of specialized textile products. We are an engineering company dedicated to working with our customers. We believe in establishing long-term relationships based on providing purpose-built solutions.
We are seeking a Sales Program Coordinator in our Atlanta area plant. The successful candidate will provide support and bridge the gap between Customers and the FELLFAB® Sales and Operational teams to successfully deliver our products to Customers in a timely manner.
Responsibilities in this role include, but are not limited to:
- Assist the Sales Team with customer follow-up and inquiries, ensuring timely, uninterrupted service and that all customer requirements are met.
- Provide internal backup to Sales through the provision of data and responses to departmental inquiries.
- Ensure documentation records are maintained for all customers.
- Ensure continuous communication of customer information to all internal departments.
- Ensure that company policies and procedures are followed.
- Aligning program activities with the organization’s goals and mission statements.
- Prepare informative progress reports and presentations as needed.
Requirements:
- Post-Secondary Education in a business-related field of study.
- Prior Customer Service experience is a must.
- Previous experience in a manufacturing environment is preferred.
- Excellent Organizational, multi-tasking skills.
- Strong decision making and problem-solving skills.
- Strong working knowledge of Microsoft Office products (specifically MS Word and Excel)
- Ability to:
- Manage multiple programs at any given time. Ability to work under pressure with minimal supervision.
- Communicate at all levels, both verbally and in writing.
- Maintain accurate and detailed documentation.
- Work independently and as part of a larger team.
- Take initiative, recommend solutions, and assist other departments as necessary.
FELLFAB CORPORATION does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
We thank all applicants who apply, however will only contact those whose background matches our requirements.
Job Type: Full-time
Pay: $41,982.37 - $50,559.42 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Loan assistance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Associate (Required)
Experience:
- Program Management: 1 year (Preferred)
Work Location: In person
Salary : $41,982 - $50,559