What are the responsibilities and job description for the Admin. Assist/Clerical position at FELLOWSHIP HOME AT MERIWETHER INC?
Fellowship Family is looking for an upbeat, energetic concierge specialist who understands the value of excellent customer service! The position is 8am-7pm, Monday through Thursday, full-time with benefits. Intermediate computer knowledge and professional communication skills are required. Join our growing team!
Duties and Responsibilities:
- Concierge functions include meet and exceed guest’s and residents’ expectations upon entering the community. Ensure each guest is pleasantly greeting and shown through the property to their destination. Assist with entrance/exit of community/vehicles under covered entrance.
- Notify and coordinate visitors and appointments. Be aware of community schedules.
- Answer telephone calls with a smile and ensure callers expectations are exceeded during their calling experience. Ensure prospect calls/families are handled in a call-to-action manner that quickly and effectively ensures the caller reaches the proper destination. Ensure auto-attendant is properly turned on and forwarded during nights/weekends.
- Maintain and improve building appearance and atmosphere through appealing aspects such as fresh flowers, music, scent and other aesthetically pleasing avenues. Ensure all front of house is clean not limited to, main hall restrooms are stocked and maintained by housekeeping.
- Coordinate with front office when away from desk, ensuring phone is always answered immediately.
The above duties and responsibilities are given as a general guideline. Duties and responsibilities may be changed at any time.